The store is one of over 20 branches operated by Nieman-Marcus with headquarters in Texas. Both the company website and the mall entrances to the store seem to indicate that it is still an ordinary NM branch, eg accepting American Express cards, Bergdorf Goodman cards and cash from walk-in customers. In fact, the sales staff is ordered to "profile" customers to determine who can look at the merchandise in display a department and who is forced to leave without buying anything, then further profiling by expecting the customer to voluntarily wave the new HSBC NM card at them before they will wait on the customer. Since this card now takes about a month to get from the day you apply for it, this means that walk-ins to the WP branch, even if they "pass muster" with the rude, arrogant sales staff, cannot buy anything for about four weeks from the first time they select merchandise to pay for. The reason that this is apparently legal is that their stock is almost entirely designer boutique merchandise. This is offered during a particular selling period by several authorized dealers at the same fixed price, which means that a customer who is not waited on or refused a sale at NM WP can certainly buy THE SAME THING AT THE SAME PRICE from a competitor. Remember that most sales staff in the most upscale shops are trained that when one customer is walking around in tatty clothes and uncomed hair, while someone else seems to be stiffly behaved and formally attired, the first customer could very well be a frequent-high-end customer always ready to spend serious money, and the second could be a "window-shopper" who will either end up buying nothing or else plan return everything they buy months later to attempt to receive a full refund on it. I am an avid collect of Royal Crown Derby china, own over 150 pieces, and am still collecting. On Mway 12, 2010, I was checking the public display of Crown Derby in NM WP. A loud voice shouted from behind me to stand down and move away from the merchandise. I explained that I was looking at Derby Panel Green. He came over to me in less of a heated temper without identifying himself as either security or management or even an employee of the shop. I asked him if there were any other Crown Derby patterns on display. He said "no". I pointed out Gold Avesbury and Darley Abbey. He then "parked himself near the display" until we left, althrough he formally refused to sell me anything. I then picked out a pair of pajamas in the basement. the employee was courteous enough to actually explain that he was a staff member selling men's personal furnishings, which the other fellow didn't even bother to do. However, when I came to pay for the pajamas, he went in to a furious rant, as if he has been regularly doing this to other customers, that he is tired of explaining to his one customer a day that he can't sell you anything unless you have applied for the HSBC-Nieman-Marcus credit card a month before and wave the card at him before he starts programming the sale into the computer terminal. The logical class action suit would be that since Nieman-Marucs sells primarily designer boutique merchandise which any customer cna buy elsewhere at the same price, a class action suit should be filed insisting that NM- WP post on both its website and its mall entrances that it is a private club whose potentiall customers can be individually profiled by unsupervised sales staff, who then cannot sell to you unless you have one month before applied for their NM - HSBC credit card.