Personal ID #1583125
Refer # 6483695
On 5-1 my Nissan Titan broke down on the Freeway. The transmission leaked all the oil out and disabled the vehicle. We called Nissan Consumer Affairs and they Instructed us to call another Nissan department to recieve instructions on what to do. I read the service manual and read the towing coverage. It stated the towing was covered to the nearest dealer. They gave me a number of the nearest towing company to call. From their list. They came out and towed us to the nearest dealer. We paid for the tow. It was $450. I complained about the high price to Nissan and even offered to get a cheaper towing company but they told me I had to use the one they gave me or else they would not reimburse me the money. When I requested the money from Nissan they refused to pay me the full amount and offered only to pay $100. It took 3 months for Nissan to give me an answer. I should be paid for the whole amount like it states on your New Vehicle Warranty.(page 5 towing coverage) I have been buying Nissan vehicles for the last 30 years and will not ever set foot on a nissan dealer again after the treatment I recieved. I will also discourage all my family and friends to do the same thing. I will take this matter to claims court to try to recoupe all my money and time.