I had my 2002 Nissan Frontier towed on 10/20/10 to Nissan of Reno to have a recall on the sending unit to the tank replaced. i called on 10/21/10 to get status of repair and told them that this is my work truck. For I am a construction worker and need my tools for work. the response I got from the tech was silence, like all that was running through his head is " thats my problem." So I asked him when my truck would be done and he said they ordered part on 10/20/10 and that it would be here on 10/22/10. I need to also say I am riding a motorcycle to work. Today is 10/22/10 and and I have called again on when my truck will be done. For my truck is in Reno and I live in Carson City. Its 30 miles awayand need to find someone to give me a ride. The tech could not give me a straight answerand said when he has time he will call me. So before I got really upset about there lack of answers to my questions. So I said fine and gave them my cell # again. Like they don't have it. I need to state that me and my wife both own Nissans and one was purchased at this dealership. My wife and I have taken our Exterra there for some repairs and have had it come back with other problems that where just fine. After a couple times of this happening we complained and said we will no longer do bussiness with them. Now here I am stuck with the same people to try and fix my truck. I have my own mechanic and he is pissed with the fact that they didn't overnight the part, pay for my towing which came out of my insurance when it should not have and that they didn't offer me a rental car to begin with.
I just got off the phone with Nissan of Reno and now my tank they say is so corroded that they have to order me a my won. How long is this going to take! I guess on somewhat of a plus after barrely working for 3 days they now want to see if the dealer will issue me a rental car. In the end this better not cost me a dime. After all this is said and done I would like say I will not buy another nissan again for how I have been treated through this dealership. I have been a nissan owner sense 1997 . My name is chris and I am done.