I had a student loan with TFC which i paid ALL of it ON TIME. Their computer made an error
that I was delinquent for 120 days! That was reported to the credit agencies, and my score went down 100 points plus I could not get any good business loans or anything else with good rates. So after a long back and forth for several months, I cleared that up with them,
they wrote a letter to the credit agencies to clear it up from my report (note, this took 8 months).
This was in May 2009. I recently checked my credit report and scores (all three) on Sept 2009-
and Alas! my Experian and Equifax are still shot, ONLY due to TFC "delinquent payment (error)".
So TransUnion was informed and took it off my report, and restored my good score (715), the two
others need to be updated, and I think that TFC is 100% liable to make this happen (wouldn't you think so?). Recently Experian took off the error too, and still I waiting for Equifax that are taking their time.
At this point, I need your help to reach these clowns, as it has taken me repeated voice messages and attempts to reach their CARELESS supervisor, Matt Joseph. Their attitude is simply horrible.
I need this error off my credit ASAP. Not only that I request these people compensate me for the trouble I went through, time wasted and putting my business plans on hold because I cannot get the business lines I need. They need to pay me from their own pocket for me not to sue them ans shut them down. Thank you.
Attached is the letter they finnally sent out in 5/09, which only got filed by TransUnion, and not by the experian and equifax. Note it took them almost 10 months to send this letter!