I first filed for unemployment the day I was laid off, 4/15/2011. I received notification by mail that my first date to file a claim would be 4/27. I filed as directed - but then my employer sent me a severance check I wasn't expecting (I thought it was included in my last paycheck). NJ Dept of Labor then denied my claim. I talked to a claims examiner and was told to fax my final severance check to Claims Examiner Kyepez or K Yepez, which I did.

It has been over three weeks and my claim is still not resolved - I've called every number in the guide they provide to job seekers, plus I've emailed every email address listed on the Department of Labor's website. I at last spoke to a live person yesterday who said I had to call yet another number this morning at 8:30 - It's now 2 pm and I have yet to have the phone answered - it either rings and rings or is busy.