I am Amol Bodake, this is regarding my MOBILE: MODEL 1800 PRODUCT CODE 0594703 ESN/IMEI NUMBER 353412044881241. I purchase this mobile on 28/Jan/2011 with Warranty Ref Number: GLBINY444456693.
Before purchasing the mobile, I was so sure about your Brand and Quality. Unfortunately, all that I have heard about your brand and my experience after purchasing your product is different. I was so surprise that within period of 2 months I have to give this mobile for servicing two times, but my surprise dint end here when I got another shock from your Customer Care Executive when he replied my query by saying –“Sir this model is problematic and we have more customer with same problem “.
Could you answer my two queries?
1) If the model is problematic, why don’t you stop producing it?
2) Is it possible for you to give me good replacement for my Mobile Handset?
I hope you will look into this matter, because from what I have heard about your Brand, replacement or compensation will not be problematic to you. I will love to have personal conversation with you; I can be easily contact on my Mobile and Email.