I had purchased Nokia 3250 on 5ht september 2006, the very first day i had problems with it, after rotating the keypad 180 degree's ie to music mode, it was not starting the MP3 player, also the 4 buttons of that keypad were not functioning, i approached the Nokia Authorized Center in Lower Parel, in Pheonix Mill Compound, Named BrighPoint. They took the phone and then repaired it and gave after 2 months, after 6 six months from repair, the phone died and was not starting. Its top rubber was eroded, but the button was functioning well, still they gave back the phone saying physical damage, after that i approached HCL Infinet, they say that the main board is tampered and will not replace the phone and repairing will cost 12000 rs, certainly i will get a Moto Ming at that cost, now i m thinking of launching a consumer case against these people, they can market their products but cannot repair or replace inspite of being under warranty!

I don't trust this brand anymore and wish it will stop functioning after few years! Useless!

This is Pankaj Sharma working as A Senior officer In MNC (BVCPSI) writing in reference to Job sheet # 1200187447.

It is very sad to say that I have been cheated on by Nokia Company. I complained about my cellphone (Nokia 3250) not working and was asked to submit my cell phone Nokia 3250 for repairing on date 12 july 2007 and was promised the return date after repair as 15 july 2007.

However it is very disappointing that nobody bothers to look into repair of my phone and I have been without phone for last two months, Every time I visit the Nokia Customer care center (Sector 2) branch, I am promised to replace the phone and given a date to visit and take the same. The job sheet has the following faults noted poor fit, display color issue and memory card related issue.

Today again I was asked to come and take the replacement,. However on reaching the site, Mr. Rishu responded very casually that he doesn’t have the stock and will be available either next week or another week

It is highly disappointing that every time Mr Rishu being a customer care help is not helping in any way.

I have submitted my Mobile handset Nokia 3250 on 18.05.2007 to your Nokia Care Center, Preet Vihar, Delhi. It is sorry to say that in spite of repeated reminder and visited several times to Nokia Care Centre. But I have not received my mobile phone as yet.

In this context I have met with Shri Bharat Malik, the O/I of Nokia Care Centre, Preet Vihar, Delhi for redress of my complaint but all in vain.

Since it is in guarantee period till August 2007. A line in reply may kindly be anticipated with in two days otherwise I have compel to go to consumer court for necessary action.

DINESH KHANNA
D90, Street No. 65,
Arya Samaj Road,
Uttam Nagar, New Delhi – 110059.
Mobile number 9891914286
Jobsheet No. 1101086534

I'm sameer i have purchased a nokia 3250 mobile from nokia priority after three months of purchase there was a problem in my phones joystick and so i gave them back for the service they told me that it will take some time but everything would be ok.

I got my phone after seven days but the condition i got it back was very bad the phone was been literally used by some one and the ESN number in the phone was also changed!!! The phone is in a very bad shape every part of the phone is shaking as if taken out of a trash box.

That nokia priority person don't even bother my complains!

My self Ravi bhushan I am one of the costumer of NOKIA Company. I am sending this letter regarding to my mobile phone (Nokia 3250). This is my complain latter for my mobile phone its model number 3250. There are so many problems in my hand set & I am suffering of last 3 month. I am also given my phone to Nokia care but it’s not working properly.

The problem is:

1 It screen comes white.
2. Key pad is not working.
3. Data cable not properly attached with computer.
4. Hand free problem.
5. Some time speaker not working.
6. When ever I request to my balance inquiry & press *130# it comes restart.

I also send a copy of this letter to NOKIA REGIONAL office (DELHI)