REQUEST FOR KINDLY REPLACE THIS MODEL I M LITTLE DISAPPOINTED

PLEASE HELP

Mam,
Sorry! The handset model cannot be changed.
Regards,
Nokia Care.


m: Jasmine Sawhney [mailto:[email protected]]
Sent: Wednesday, August 11, 2010 11:10 AM
To: panna_aia.commbala@nokiacareind
Subject: RE: query for job sheet no. 189433527/100804/20

Dear Mam/Sir

Thanks for your revert, but i just want to confirm either i can change this model with some other handset as i m highly disappointed with this handset since it was a newly launched model, i doubt it may create problem again.

Please confirm...

Thanks & regards
Jasmine

From: "panna_aia.commbala@nokiacareind" <[email protected]>
To: "'Jasmine Sawhney'" <[email protected]>
Date: 08/11/2010 09:44 AM
Subject: RE: query for job sheet no. 189433527/100804/20


Dear Nokia Customer,
The status of your handset is awaiting swap. A swap handset will be issued to you very soon. Thanks for your kind cooperation and support.
Regards,
Nokia Care Centre.
Ambala Cantt.

From: Jasmine Sawhney [mailto:[email protected]]
Sent: Tuesday, August 10, 2010 1:54 PM
To: [email protected]
Subject: Fw: query for job sheet no. 189433527/100804/20
Please reply urgent...

----- Forwarded by Jasmine Sawhney/HLSIL/Chandigarh/HDFC on 08/10/2010 01:53 PM -----
From: Jasmine Sawhney/HLSIL/Chandigarh/HDFC
To: [email protected]
Date: 08/09/2010 05:49 PM
Subject: query for job sheet no. 189433527/100804/20


Dear Sir/Mam

I had purchased nokia 3710 Fold on 1st july'10 but it created problem as all dialed, received & missed calls are not getting deleted and showing invalid selection on screen also many of my contacts saved in mobile phone got deleted itself. I had registered my complaint at Ambala Nokia care

Please confirm the status of Job Sheet No. 189433527/100804/20 ( ESN / IMEI NO. 356934036728863 )

As i checked up the status online it showed job closed. I had submitted my handset to your nokia care branch, sadar bazar Ambala Cantt on 4th Aug '10
yet i havn't received any revert in concern to that.

I m almost handicap without my handset, as your branch executive had issued me the standby handset and it is almost for a blind person its key pad is totally clear not even a single alphabet can be viewed on that and another the screen is damaged n when i asked to exchange they replied, all standby sets are alike.

So please consider and revert. Need instant help

Thanks & regards
Jasmine


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Disclaimer :The information contained herein (including any accompanying documents) is confidential and is intended solely for the addressee(s). If you have erroneously received this message, please immediately delete it and notify the sender. Also, if you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this message or any accompanying document is strictly prohibited and is unlawful. The organisation is not responsible for any damage caused by a virus or alteration of the e-mail by a third party or otherwise . The contents of this message may not necessarily represent the views or policies of Housing Development Finance Corporation Limited.


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