04/10/2006

These is in the refernce for a very bad expirence we had with nokia service and handset defect. So i pray for u to get well soon in customer care service and take immediate action...............

Pls find below my complints made to nokia helpline but none action has been taken.

Sir reading furture to my compliants made on differnt dates u will find how much inconvinnce cause to me due to poor service and diffected handset .

I request u to go throgh my compliants and take some action as i have got my handset back but in a very very poor condition with very ugly looks.

Regards,

Hitesh jain

91-09820075071.
91-22-26177151.

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05/09/2006.

My compliant no is 2-1eqtht

I have never faced a non proffesinal co. Like nokia in my past history.

U nokia have the hopless sevice and fooling and playing with customer sentiments.

Making all false commientments and wrong promises.

Regards,

Hitesh 09820075071

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09/09/2006

Dear sir,

As i am suffering from 2 month to get back by handset which i have given to mumbai service centre m/s brightpoint .asnd they r fooling me from 2 month by not replacing my handset to me and giving funny excuses even calling nikia helpline did not help me on the same but only made false promises.

My complient no is in nokia helpline is 2-1eqtht

And job sheet no in nokia service centre is mum - 0000192.

The people in nokia service centre does not have sense to attend customer and their querry and promblems.

Pls looki in to the matter.

Regards,

Hitesh (09820075071) 91-22-26177151 / 26126224.

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Dt.:- 16/09/2006

My job sheet details are as follows

Mum-0000192.

Dt.:- 19/08/2006.

Now the issue is i am suffering from last 60days to get my own handset back from nokia service centre as they r fooling around and not responding properly . I wld like to know beacuse of ur mistake and service centre mistake who is going to pay for the battery purchased by us to use the swap handset 2665cdma and the rentel charges for 2 months charge by the local operatior to us . And the incovinence causing to me due to ur v.v.poor service andattendence to my compliants made by me in last 2 months period .

So now have decided not to buy ever nokia handswt

As i am suffering from 2 month to get back by handset which i have given to mumbai service centre m/s brightpoint .asnd they r fooling me from 2 month by not replacing my handset to me and giving funny excuses even calling nikia helpline did not help me on the same but only made false promises.

My complient no is in nokia helpline is 2-1eqtht

And job sheet no in nokia service centre is mum - 0000192.

The people in nokia service centre does not have sense to attend customer and their querry and promblems.

Pls looki in to the matter.

Regards,

Hitesh (09820075071).