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September 27, 2007
Handset voice not repairable
Purchased nokia 6235 cdma from reliance webworld in may-06 as one year's warranty over. Nokia care service centre visited four time and they changed voice ic but complaint again next day. Go again for the same, they keep the set with them for one week in wait of software/spare. After recalling they give back the set but problem on next day. Our time the problem sorted out but repeat after some time. At last they return the amount charges for voice ic and told that your set is not repairable. You go to karol bagh for the same if they can repair. Nokia has opened with big letters nokia care but very small problem can not be sorted out till date. Every thing in phone is working except voice. Now set is useless due to cdma/not repairable. Where and why nokia selling handsets if they can not repair the handsets at their service centre also. Who will...?
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April 23, 2007
Poor signals & joystick hanged
I bought a Nokia CDMA model No. 6235 with RSN: RNKCDB213748 vide Bill No.: 065 Dated: 25-04-2006 from M/s Kohli Infocomm (A Reliance Webworld Express Franchisee), E-46, Naraina Vihar, New Delhi-28.
In this regard it is to inform your goodself that I had sent the handset for first time to Nokia Service Centre at Okhala, New Delhi on Dated: 28-02-2007 for the key pad is ideal and got the handset returned back on 08-03-2007; I found that the key pad is working properly but joystick has got ideal and signals is poor, I again sent the handset to Okhala, New Delhi to rectify the problems; but regret to say that its still having the same problem.
After this I had gone out of town due to urgent piece of work for a long... Now I returned and once again I sent the handset by today on dated: 23-04-2007 but they refuse to say that this is out of guaranty/warranty.
I got really frustrated from this type of behavior they are doing nothing and my warranty period about to expire.
Someone suggest please what to do?
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