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S.Subramanium
April 22, 2011
frequentely swiches off
OUR SET IS NOKIA 6303, its imei no. 356036037001892 date of purchasing 10/08/2009 after that guarantee extendet on 08/07/2010 for one year, its registration pin no 30250001433072 and divice serial no.356036037001892 this mobile set autometicaly swiches off frequentely shown to nokia centre several times they use to format it and give it back, but the actual problems remain same i am fed up with this nokia set please suggest what to do, should we go other company set.I am user of nokia set since 10 years now i am helpless please do the needfull action.
S, SUBRAMANIUM 22/04/1011
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V K Sharma
March 19, 2010
mobile in network proble (no signal problem)
Dear Sir, I have purchased a NOKIA handset (Model No :6303) vide book No. 165/126 and serial no. 6300 dated 7/2/2010 from Spice Retail Ltd., 5, Shubham Tower, Plot no. 69/70/71, Neelam Bata Road, NIT, Faridabad (Haryana). On 5th day from the date of purchase, it start malfunctioning, so, I have given the same to one of your service centre Modcad Services, NIT, Faridabad as per service details given below : 1/ Given the handset to service centre on 22/2/2010 - Returned to me after repair on 24/2/2010 2/ Again given on 25/2/2010 as the problem is not rectified - Returned to me after repair on 6/3/2010 3/ Again given on 6/3/2010 as the problem is not rectified - Still with the service centre. I regret to inform you that the problem is still not rectified and I have called to your customer care and they have given me case ID 1-10873682157 dated 8/3/2010 and they assured me the problem will be rectified within 48 hours. I have been noticed that I have been given a defective handset by your supplier. Now I am not going to approach to anybody and I need a replacement immediately, else I will be forcefully restraint this matter with consumer court. Hope you understand this and come up with a concrete solution in this matter. Thank you Kind Regards Vijay Sharma 9910824606 attachments : 1/ Image of original bill of the handset 2/ Service job sheet
Latest Job Sheet no : 100225/53 dated 6/3/2010
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