to whom it may concern...

i have bought the nokia handsfree kit...ck 15w, from the beirut duty free airport, 29 september 2008, i have payed for it $170...and it has never worked since, i reside in lebanon...i have been 5 months going from a nokia shop to the next, and each place that i go they to keep the said product with them saying to me that they will fix it, and about 2 weeks later they call me to give me some crap that this item is not repairable and comes only with a 3 months warrenty...obsiously no one nokia dealer, and i do beleive there is more than one in this country wants to take the blame for the faulty item that i have purchased from a nokia shop named (power cell) in the beirut duty free airport...

the last news i got from power cell " we can not fix it and we can not exchange it " because your warenty is not valid as these items are only valid under warenty from nokia for just 3 months...which i find what i was told a load of crap because the lady at the duty free mentioned to me to keep the receipt because the product is warentied for a year...i never heard a respectfull company to waranty there product jus for 3 months...i am very angry and disapointed from nokia, and i have always bought nokia mobile phones and products and if i dont get any replacement or any reply back from nokia i will never buy a nokia product or recomend any person to buy one...because i have thrown $170 in the rubbish, as my nokia hands free kit never has worked...!

i would therefore ask who is responsable for this, as it seems in this country no one of any nokia dealers do give a damn about customers satisfaction...

i hope to hear soon from [email protected] or 009613555477

thank you