The general manager,

Nokia costumer care


I Rambabu as purchased Nokia E62 model in the month of December, There is a problem with the handset i have submitted my handset to Nokia customer care (SS ELECTRONICS, OPP CHERMAS SECUNDERABAD) my hand set IMEI NO is 359743000545576, (job sheet no 003434038/080325/154 dated 25 march 2008 . After15 days they told me that company has given Replacement of old mobile and given another old mobile which has no warrantee .That mobile is also not functioning on that day it self .the customer care people said its only charging problem. I submitted that mobile on the next day they told me that it’s a mother board problem it will be sent to company for repair(it is pity that nokia services are like that or its the problem with E62 hand sets.)

The job sheet no is 003434038/080411/6 dated 11/apr/2008.

I am feeling that by purchasing Nokia hand set, there is no peace of mind, loss of time and money.

It is pity that in 5 months of my mobile after purchase it is there in company /nokia care for 1 month.



Rambabu


9949990441