Sir,
I have purchase a Nokia Slide 3600 from a shop named Mobile world Located in the MG Road of Jeypore Town of Koraput district in Orisssa, India. On 15-08-08.Immediately after 3days I had the problem of inaudible sound absolutely feeble and when approached the shop they took it to Nokia care and there it was repaired. Again after 5 days the set was taken with the same problem and they attended to it stating there was some dust and it was cleaned. Again after 5 days the set was taken with the same problem and this time the speaker was changed. Even now our woes did not stop and we were forced to go the shop with Problem of inaudible sound and non availability of network signal. The same sim when fitted in other mobiles it had full signal indicating that my new mobile 3600 slide had the problem.This time also they shop Personnel did not agree with the problem and they went on insisting that they do not have any responsibility once the product leaves their shop. This time also they kept the mobile for 2 days just doing nothing to satisfy the customer. For all the repairs they never gave the Job sheet and they wanted to fool the customer in every respect. Totally disappointed with the set performance I asked for exchange and prepared for some cut in the amount paid to me. They disagreed and went on insisting that the set was allright.Even when they took their set in their possession they refused to give the receipt for the same. I doubt the sincerity of the shop personnel towards the customer Problems. Their behavior is deplorable. Again yesterday I went to the shop with same two problems but in futile. I am a middle class family person and I purchased the mobile after lot of thinking. I really left with lot of disappointment. I have you as the only hope that can do justice to my hard earned money. The Phone bill no is158 and the amount paid was Rs.9200/-.IMFL 355706021296762 and the battery no is 5160357690 and charger no is 90207988.Please Help me.



With Regards,

P.V.Syamal Rao
Dy.Manager(SPP)
Ballarpur Industries Limited
Unit Sewa,
Gagannapur,
Jeypore-764002
Koraput(dt)
Phone:9777469234
9437778684