I have submitted my nokia mobile model number 3500c to Nokia care Centre at Anand International Behala, 233 Diamond Harbour Road, Kolkata. My mobile set had to undergo the changes of LCD with estimated amount Rs.1500/- It was done in due course. During delivery I got to know that this centre is not accepting credit card. There is no display board in the centre that" we are not accepting debit/credit card"

I am little surprised to see that. It is located not in the remote village where phone and internet is not working. The amount is not too small. I called up your help line also. They could not help. I talked with Mr. Dara Sing at around 1 pm. I used to visit Nokia Care Dalhousie and Toolyganj. They used to take both credit and debit card.

If you notice most of the customer are forced to pay cash or carry cash if they are going to visit the centre. It is not that they will not use it if you start. So kindly look into this.