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November 2, 2008
misleading behavior at nokia care agra
my cell ph all of a sudden stopped working, when i went to nokia care cente they told me there was some water which has gone inside the phone so warranty is void & i'll have to pay 1500 as repair.
when i objected to it saying there is no such incident of ph coming in contact with water to refused to listen.
some of my friends also faced this problem, they say its the best excuse that they have.
I just want to say if nokia 's intentions are such then they should close these shops called nokia care.
we consumers are not fools & we know it better how to operate phones
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April 26, 2008
Phone not working Properly
My name is Deepak Garg, I bought a new N 70 against Bill in November 2007 and the Serial no is 356294017910224, when i dailed the phone the loudspeaker and media Player of the phone automatically get on, and the phone will get disconnected. I have taken my phone to nokia care in pitam pura where they have told me about the software problem of the phone, they have loaded the software again and give to me, that problem again come when i left that place. Then i have shown my phone to Naraina Nokia care Centre on 4 th April they told that this problem will be solved, u have to leave the phone for 10 to 15 days, after 10 days i got my phone and after that, that problem aries again, i have gone their again and told that person, he told me that this has to send to our head office for repair. After 15 days they have given me the phone agains and it works properly only for 1 day and that problem is started again. Even they have put the phone for 2 days for quality check also, But i dont get favourable response.
So i have decided to go to consumer Court for this bad service provided by Nokia.
My no is. 9810182182
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