Hi I have lost my Nokia N70 imei no is 352913022627861 on 17/09/2009 near mindspace (Malad)
Mumbai Please if thef contact 9769503229 thanks

I had deposited a Nokia N70 on the 13th of Nov, 2007. Job Sheet number : 315343506/071113/49. This was submited to their authorised service centre named : Infotel situated at 26/2 Hindustan Park, Kol-29. I have been going to this centre for the last three years and never got my handset back. I many-a-times go out of kolkata for official purposes so this matter was also handled by my brother-in-law. They have never come to a conclusion as to what has happened to the set. I flared up badly yesterday and they have given me a refurbished handset ( N70 ) today i.e. 14th of July, 2009.
I am unwilling to accept this handset as I had given then a handset that was barely a few months old and had a starting up problem. I want a new N81 as a replacement. When I bought my N70 it costed Rs.17500 but could never use it properly. N81 cost lesser than that now, Rs16000. As a compensation I want a 1 GB memory card as well. I dont think I am asking for anything more than what I should. Please let me know what should be done if they donot agree to this. I am willing to lodge a complaint with the consumer forum and claim Rs20000 as compensation alongwith a top of the line handset as well.
Please advice.
SUBHASHIS BHOWMICK - Kolkata.

Phone is on the offline mode even after activating the general mode... sim card is in working condition but the nokia n70 model is not accepting the sim!

I have purchased Nokia N70 last year and within 6 months it started giving network problem. I approached Nokia care at Ludhiana and my phone was sent to chandigarh nokia center and after a0 days i received my phone back and when i checked it in the nokia care itself i found there is no network and the problem was not resolved. Again on the same day they prepared another job sheet for the same problem and within next 10 days i received the set back. the problem was resolved but after 20 days again the problem arised and i submitted it again to nokia care ludhiana. After 10 days i received my set back but again within a month the problem was arised. As i approached the nokia care again it was told to me that your phone warranty is over. I purchased the set in August 2006 and it was informed to me by nokia care that your warranty expires in july itself. Out of one year warranty it was just eleven months. I repaired my set from some outside repairing centre and i spent nearly 800 rupees for repair and now it is working well. That means free services is not given properly to the customers. I spend nearly 1800 rupees for approaching nokia service centre at ludhiana, that means that all gone waste.

Dear sir

Pls. take Necessary Action,Now You are my only Hope



I Have purchased the nokia Handset N 70.I forgotton the lock code.i went to nokia care centre at my home town fazilka,their executive asked me that it will take 15 minutes to reset the lock code. he connected to website to upload the latest software,but after upload my mobile become dead,then he asked me to send this mobile to abohar care centre,and asked me to come next day but next day he asked me that we will send the mobile to chandigarh because there is some problem in hardware,it is noticeable thing if there is any hardware problem how the mobile was wo/king till then,so after that i went to mukatsar nokia care (Tarun Enterprises) which is 60 km far from my town,they also cheked the mobile and asked to send this to chandigarh and he said it will take 7 to 10 days to repair,i hand over the mobile to them on 26 sep 07,after that when i contact the customer care no 30303838 they register my complaint and asked me to take status after 2 days, i again call on 30303838 after 2 days they asked me to take set from care centere on 10 oct 07.when i went to tarun enterprises on 10 oct 07 they said your set is still under repair and status is pending.he told me that we send your mobile on 05 oct 07 to chandigarh and also told that we went every saturday to chandigarh to send and receive mobiles for repair they don't use any courier service for quick resolution of customer.it is also noticeable that the company like nokia has that much slow service,there is no time limit,after that i contact 30303838,they replied that take the satus after 2 days, i again call after 2 days thay replied your set is now not repairable and we sacked your mobile and we will replace it with new mobile and take your new mobile from tarun enterprises on 25th of oct 07,In between i called so many times to Tarun enterprises they always replied that your complaint is pending and they don't have any information that when i will receive my mobile.they asked me to contact on customer care,they always asked me to wait till next saturday then again next saturday,on 25th oct i called on 30303838 they replied that call tommorrow to take status, i called on 26 oct they replied that your mobile is despached on 23th oct 07 and it is delivered on tarun enterprises on 25 of oct 07 so now you can receive the mob fron tarun enterprises. I went there but same position they asked your complaint is pending and don't have any status. then i called in 30303838, they replied me that i checked your status and now you receive your mobile on 30 oct 07 from tarun enterprises.and today they asked new thing that we will replace your mobile will secondhand refurbished mobile not with the new mobile, I think there is not any responsible staff, every person give diffrent statement, nokia also give the online status of repair of your handset, I tried so many times but always see the message that your handset is not ready check another day,in between i sent 7 e-mail to nokia but i received only computer genrated replies that we will check your complaint and will contact you immidiately,but till now i didn't receive any reply from website.now i asked nokia to give my mobile back, i will repair it from market, there are so many geneuise mobile engineers in the market i think only nokia don't have these people

followings are the details of Complaint

Model : Nokia N 70
IMEI No. 351863016575991
Job Sheet no. 122343506/070926/11
complaint ID: 2-2i5laf
Care Center: Tarun Enterprises, Near Fire Brigade Mukatsar, mob. no. 9855374033,9814766601
e-mail : support.services @nokia.com