Well i need help nokia in 4630 wooland corporate blvd tampa, Florida 33614 1-888-665-4228 have the worst cust service i talk to 3 manager and thay gave me the run around i have a nokia n81 8g and it have very bad reciption 6 drop call a day if look on line their is alot of people have the same problem its the way the phone is dezinei call tmobile i am in a hot spot and i can put that same sim card in a samsung phone and it works fine i sent the phone in over 3 times thay said that cant fine nothing wrong with it so thay sent me a new N81 8g and guess what the screen will not come on at all it the bottons light up but no power to the display you would think that thay would have cheak that. now here is the real f up part i pay 3 time to get the phone ship back to them and each time it took like 2 weeks to get the phone back just to send it back to them thay sent me a ship lable 1 time it took 1 week to get to me so i talk to a manager name jay he told me he will see about geting me a diffrent phone he said i will call you back in a week and this is when i got the phone back with no display i wate no call so i call back another manager told me he shouldnt told me that he cant do that and she was sorry and she sad the only way to get a refund or a diffrent phone is the phone will have to be in the repair center for 30 days its been 2 months all ready so she said i will send you out a lable to send the new phone to the repair center that was august the 28 2008 and i still dont have a lable and its september 8 2008 i spent $565 usa doller for this i am very mad my name is westly if any body have a go manager i can speak to please email me at [email protected]