Nokia

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Category: Websites

Contact Information
mission compound court asr, amritsar, Indiana, United States

Phone number: 9646674376
[email protected]

Nokia Reviews

December 6, 2007
Replacement of handset
I had bought NOKIA handset Model N 73 bearing sl. no. 356406014003338 on 14-08-07. The handset was getting hanged frequently. So I deposited my headset to HCL Infosystems Ltd., 37 Shakespearte Sarani, Kolkata on in the month of September'07. After several follow up I was told that handset is beyond repair and it will be replaced. In the month of October, I received SMS from HCL, informing that set is ready to be picked up. M peon collected it but to my horror, I was handed over an old handset bearing sl. no. 353641010906068, though the model was same N73. This set was carrying rust all over the keypad and scratched over the screen. For obvious reasons, this handset was not acceptable to me, as my handset was brand new. I resubmitted the old handset to HCL once again with an assurance that I will get new set. They have issued their job sheet No. 6100225170 dated 29-10-07. But after several follow up I was that that I have no choice but to accept the old set only which is in defective condition. I have not collected the old set from HCL and it's still lying with them.
December 5, 2007
unable to make a call to this number:08566248422
unable to make a call to this number:08566248422,while making a call it is saying number not in use.when i make a call from other mobile then it is working fine.I had already given complaint ,but still the proble is not solved.Please look into my problem and try to get it work fine.
December 3, 2007
illegal use of nokia company name
TO
HR
DEPARTMENT
DEAR SIR I REIVEDONE MESSAGE ON MY MOBIL
THAT I HAVE WONPRISE OF 147000 GBP FROM NOKIA AND I HAVE TO SEND 500 GBP AGAINST COURRIOR CHARGES
I HAVE ALL DOUMENTS WHICH ARE SEND TO ME .
HE TOLD ME HIS NAME DR. JAMES KELVIN
PLEASE SIR I WANT TO CONFIRM THIS BECUSE I AM IN SO TENTION
PLEASE SIR SEND ME A EMAIL
I HAVE ALSO HIS MOBIL NUMBER AND FA NUMBER
November 29, 2007
CUSTOMER HARASSMENT
Hi,

I had bought Nokia 2760 in the month of Oct,2007.From the day one it was having crecking sound problem,call dropage and eatrly battery dischare problem.Since it was in warrant, given for checking in the same month,came back within 15 day.But the earror could not be rectified.Given again on Nov3.Since then nothing is happening.As per coustmer care centre is the SWAP case.This they are telling from the last 10 days.Now they are not saying anything,when the phone will be replaced

For your ref. Job Sheet No. is 492434038/071103/4.I expect positive and quick reply from Nokia


Thx
Ruby
November 26, 2007
Unlimited Missed Call
Dear Sir,

Since 15 days 1 person given me missed call this number 9867914054

I have information for following :-

Mailing address, Name of the Person and any kind of detail

Kindly do the needful at the earliest.

I should be, highly thankful if, you could accede to my request.

Have a nice day!

Prerna
November 24, 2007
Mobile phone
Dear Sir,
Let me introduce first. My name is K.Gopalakrishna Pillai and I bought a new Nokia 1600 mobile phone hardly six months before. Unfortunately, now the mobile is not working. Since the guarantee period of my mobile is not over, I visited the nearest Nokia care which is situated at Kollam, Kerala (I bought the hand set from the same shop). But the service they offered in my case was extremely unsatisfactory and they hesitated to check the mobile properly to explore the fault associated with it. They were simply putting forth shear absurdities and arguing that those might be the reason behind the malfunctioning of the hand set. They are saying that substantial amount of water enter inside the phone and that caused the damage. I used to carry mobile in my pocket and most of the time I will be traveling by my own car. I agree that moisture from my body might have spread on the outer body of the hand set. But there is no chance to enter inside. They finally made the comment that they can’t service or replace the hand set. I have to pay the maintenance and service fee to repair it!!!. I was very reluctant to do this as I am expecting the full value of my money. But, as being a business man, the mobile phone is inevitable to me. So I had to agree that I would pay the maintenance fee. This irresponsible attitude of the concerned people is just like a customer torturing and this can not be endured for a customer like me who is still having deep routed faith in the good will and customer service of Nokia. I request you earnestly for your quick intervention in this matter. I would be grateful if you can ensure that these kinds of bitter experiences from your regional officers can be avoided in present and future. I am adding the shop and product details here.

Cell World,
Unity Building,
1st floor,Near NN brothers, Kollam ( From here I bought the hand set)

Head Set details - Model - 1600, Product Code - 0525392
Head Set No.IMEI 354574016405512
Service centre Details - Job Sheet No 186434038/071120-56
Service Centre Code – ASC 186-434038,

Hope you will do the needful at the earliest.
Thanking you
Hopefully

K.Gopalakrishna Pillai
November 17, 2007
Nokia(N 73)problem
problem with handset and Poor and disgusting service and stupid followup of Nokia care center at Coles Road, Bangalore!

I am writing to you this complaint for your poor and disgusting service of your NOKIA care centre at Bangalore. Let me tell you some brief about my story, I purchased a nokia N73 model mobile set from Mobile Zone(No-16/2,Buddha Vihar Road,Cox Town, Bangalore-560 005) on 05 June, 2007. after some days the set start giving problem , when i use to call up someone or someone use to call me i could hear them properly but the other person could nothear me at all( Communication Problem) and the phone use to get restarted automatically.
So I submitted the mobile set to your service centre at nokia care at Coles Road. In the month of October twice first time thay said Virus problem they need to Format memory card and handset memory. they gave me back my handset within 15mins i came back home again i had same problem with handset, so again went back to them on 27 october 2007 I received the same mobile after 30th October 2007 , and according to your centre the mobile was sent to Nokia head office and it was serviced completely . But with in two days the mobile start giving same problem also apart from the hearing problem my handset used to get restarted automatically.

I have submitted my handset today again with Nokia care centre, and they said the problem is in Software and they will send it to Head office for rectification.

The people who work in Nokia care center dont even have manners to speak and you have to wait for hours together when ever i have gone also i have bunked my office twice just to get my hand set repaired.
. Today i have also called Nokia Customer care at Bangalore which is 080 30303888 and I logged a complaint on that number, they gave me my complaint id number which is 2-2m8nsn and they have asked me to call them back on 20/11/07 and they will tell me the exact status of my mobile set.

Now I am expecting Nokia to replce my hand set and give me a brand new hand set .


WITH REGARDS
Mohammed Irphan
Mob-9886495285
[email protected]
November 16, 2007
Packetdata & customer service
Customer service is very poor and not responding well.
Hello Tunes namely still 75/- Lost in my mobile. What is Packetdata when needed than not available your service.

My model no. 5300

Please take necessary action as eary as possible

I dont know piece particulars this is new peace
November 16, 2007
N70 ME - Calls not logged from 1st day
Kind Attn : India Nokia Cell

I purchased Nokia N70 last week.

From very first day Cell phone is giving lot of problem. Phone doesnot log any dialled or missed calls.

Messages also not getting stored. I tried every suggestion given my technical support. I do not know why such a big company make fool of us.

I will go aginst such company till every level and will do best to get my product replaced.

My brother is in Times of India.

Its my biggest mistake to go with Nokia.

This is one of the worst brand.

Please help me!!

Hitesh
November 14, 2007
CAMERA ALWAYS ON STANDBY MODE
Dear Sir,

I would like to bring to your kind notice the following information for your immediate attention and action.

Being a customer from South Karnataka (Hubli) I had purchased Nokia 6280 Series on (08/12/2006) .with EMI bearing NO. 357926008478567 Within two months I noticed a complaint that my set was on Camera Standby mode, which was immediately notified to the dealer (Nokia Priority) who attended to my complaint I was given a set with new EMI bearing No. 357926003793846. After 2 months.

After using it for 4 months, again for the second time the same problem persisted, for which I had to approach the dealer and handed over the set on 28.8.2007 for rectification. After 2 months I was told that the set cannot be repaired and hence I was given another EMI bearing NO. 357926004354242.

Immediately the very next day there was the same problem where the set was again handed over to the dealer.

Looking to the above repetition complaints, I would like to demand for New Model set of Nokia of the same price at today’s market price.

Hope the matter is clear, and expect your good self to look in this matter and sort out the issue at the earliest failing which the matter will taken seriously.

Thanking you

Note. Any further information or details required by me you may either write to my email id or call me on my cell no. 09844053043 or 09844032300

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