I had purchased Nokia Handset (Model Name - X3-00, ESN/IMEI NUMBER– 353401041108153, PRODUCT CODE – 0581193, INSTRUMENT TYPE-PHONE, TECHNOLOGY TYPE- GSN) on 02/July/2010 from Nokia Priority Dealer New Agarwal Marketing, INDORE, MADHYA PRADESH. 

From the day of purchase, the handset is showing the frequent problem of sudden switching off. This handset has been sent Nokia Care (Video Palace) at Indore and they send it to Delhi for checking but the problem still persists .

Here I would like to mention that this service centre is around 20 kms from the place where I stay. It’s really problematic and very tiring for me to go to the Nokia care after the regular office work.

For my official work I have to travel a lot in different parts of My Zone, where mobile is an absolute necessity to keep a track with the clients and also with office.

For this problem with my mobile my work is also getting affected . 

Due to problem in this modol i am not satisfied this product so I request you to kindly change the present handset with another model for your customer satisfaction. 

I hope this letter will be addressed promptly and my problem will be resolved within 1-2 days of time span. 

In case it is not resolved within a time, please mention whom shall I contact next for getting an early solution. 

Dear sir,


I brought a new mobile phone of Nokia X3 from Dubai 2 weeks ago.Now its battery is not working properly and have just battery pack up of 2 hours if i put my phone on charging.so please clear me that why this problem occurs in a very short period. please tell me solution of this.why your battery got damage in the short period.today i also gone to nokia care but client of yours says this this is international phone sir there is not any warranty of this phone here.


Regard
yours costumer.

talktime is hardly 30 min and stand by time is 12 hours. i purchased the phone from SHEEBA TEL jail road tilak nagar new delhi 18.
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