I am very dissatisfied with their service. I have been getting pennies no income whatsoever since 2005 when I bought the machines. Im just going to cut my losses and get them back, but they are still charging me fees and making it so complicated for me that I don't know what to do. If I want them back they say, I have to call FedExpress figure out the shipping charges from where they are located now to Denver, and from there they will ship them to me. They perfectly know I don't have an exact address, how am I going to figure out the shipping!! I think it is a scam too.