North Shore Animal League

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1 stars
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Category: Family & Pets

Contact Information
Port Washington, New York, United States

North Shore Animal League Reviews

AdrieT June 21, 2011
Worst Experience in Animal Shelter
My family and I went to adopt a dog from this animal shelter and we knew something was wrong from the time we went in because when we asked about the dog we wanted the staff was extremely unhelpful and reluctant to provide information. We were denied because apparently you are never allowed to keep the dog outside unattended EVER. They were never able to produce the policy in written form but nevertheless we were denied because of that policy. Even after explaning that we have an enclosed dog pin with a dog house in the yard and the yard itself is also enclosed we were still denied and never able to speak to the head manager. We were told our only recourse would be to write a letter to the board of directors at which point the dog that my family had fallen in love with could have been adopted. I don't know if they had already promised to hold the dog for someone else or what, but we will NEVER again revisit this animal shelter!
A.L. Adams May 11, 2011
Charitable donation
In mid-March, 2011, we made a donation to NSAL in honor of my parents' anniversary. The one request I made of Greg, who took my phone call, was that a card advising my parents of our donation be sent before their anniversary date of March 31. No card was ever sent, only a credit card charge notice sent to me 2 weeks after the donation. When I called to ask why no card had been sent, I was trested very rudely, and their representative hung up on me. I wrote a letter to both the director and CEO of NSAL describing my situation, and have never received any reply. There are MANY worthwhile animal not for profit organization who would gladly receive donations and send desired acknowledgements - don't give your $$ to an agency who can't be bothered to even speak to you politely, never mind send any correspondence.
Davis December 28, 2008
Bogus Adoption Policy
My family and I drove to the Port Washington Animal League to Adopt a Dog for my son's Birthday. Just like everyone who visits a dog shelter. You should ask many questions about the dog. We asked about the dogs being housebroken, why they were placed in adoption, are there any hyper-allergenic dogs, if the were good with kids, return policy... Wrong, we should have not asked any questions. Once we decided on the dog to adopt. They used our questions against us. The rude Supervisor Adrianne with no last name, stated we could not adopt a dog because my son had allergies.. I tried to explain I was just asking questions because of my preferences and my son has no allergies to dogs. He was so rude, I ask him to bring the associate that I asked the questions to, so I could speak to her in front of him, he refused and told me to get a note from an allergist. I explain why I would pay for an allergist if my son did not have allergies. He ask about my son eyes being red, and I told him my son was crying because he could not get the dog.. And at that point my son was in full tears crying and he just shrugged, offered no apologies or suggestions.. Adrianne than refused to give us the Director's name, a copy of the policy and would not let me see my adoption application. He stated once I filed out the adoption application, it was their property and he did not have to let me see it.. Even though, I gave them my license and credit card info. Adrianne, also stated since I said my daughter has a dog in Albany, if he could not prove her dog was there with her.. We could not adopt. He would have just been better telling me, I not going to let you adopt a dog and I am going to find any reason so you can not.. This was a horrible experience on my son’s Birthday, I thought I was helping them by paying to adopt a dog from a “Not for profit” no kill animal shelter.. What a FRAUD.

Davis Family
Wheatley Heights, NY
January 19, 2008
Terrible service!
NORTH SHORE ANIMAL LEAGUE- STATES THEY ARE A NO KILL SHELTER... Though this statement may be true, they don't tell you that they have outside companies that do! Meaning you think you're making the right choice by selecting them- The truth is... You drop off your unwanted pet for whatever reason,you pay them a fee if animal is not spayed or neutered hoping as you believe someone will come rescue your pet & give a more loving home you could provide. You leave, you don't think twice about how pet is, thinking hey you sent to a "Non-kill shelter" but guess what?? The truth is they have other companies they give your unwanted cats/dogs to... get this not only do they destroy animals, they also send out for lavatory testing!!! Yes you heard right!! How do I know this: I adopted 2 beautiful cats, I loved them with all my heart... Every day & night they were by my side. I married the man I was involved with... we adopted these cats together. As time went by he's become more & more jealous of these 2 cats. He was a shift worker when he came in the morning the cats raced to the door to greet him them run to mom's side. Yes these cats were ALWAYS in my lap or around me. He grew more & more upset about the cats getting so much attention, it's annoying how they seem to be around you only when I'm home he'd say... I stated they are always around me,whether or not you're here. Well to think these 2 cats were the evil of the house... he made me feel guilty... after weeks went by I thought he'd relax, but things got worse he wanted me to get rid of them. I was 18-19yrs old I refused to just send to a shelter, As I knew they destroyed them. he called North Shore they assured us they don't destroy. Ok, I took both cats to be "adopted together" as I pulled up... I couldn't do it! I went back home... a few weeks went by again I HAD TO GET THEM HOMES as he said & I tried, but the only help I thought was ok was NOrth Shore, We went they charged me a fee for both (NO PROBLEM AS LONG THEY ARE ALIVE) the little boy was more due to not neutered yet. It was a Friday afternoon, they examined both cats asked if healthy, I gave health records, i stood crying my eyes out, they assured me they will be adopted together & i"ll receive notice when adopted. I thought great. We left :( Saturday morning I couldn't handle it I wanted my cats back! I called & called finally i got someone to talk to me, someone to check on the cats. I had the paperwork from them for drop off. the person on the phone said there's no cats here fitting those descriptions, I said I dropped them off yesterday afternoon they were in same cage one female,one male to be adopted together,she put me on hold. Again she came back ma'am there no cats here with your information you never dropped them off here. "There's no records of those cats coming in or out of here" I became irate/upset drove the 1hour and 1/2... my cats weren't there... they were gone! No one would listen to me... I spent day after day making calls crying my heart out... to find out YES THEY DON'T KILL THERE>>>>BUT THEY SEND OUT TO BE DESTROYED>> WORST YET THEY SEND HEALTHY ANIMALS FOR LABORATORY TESTING!!! Meaning my cats were either destroyed or tormented... IF I ONLY KNEW THIS BEFORE!!!

I've been divorced from this man for over 18 years & still I can't forget the horror of knowing my cats who I saved from the streets... I sent them to hell! PLEASE DON'T LET THIS BE YOU!! FIND A LOVING HOME FOR YOUR PET!! IF THE ANIMAL IS VICIOUS THATS ONE THING BUT PLEASE PLEASE... THINK TWICE ABOUT USING NORTH SHORE. I'll never forget this experience & to think I've donated to this Hell hole!

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