My first ever journey with NWA came out to be a bitter experience. Let me just narrate the story in short.
I started from Seoul to Detroit by NWA flight on 18th of Feb 2008. the ticket was booked few weeks in advance with all iterinary and meal preferences confirmed. After flight took off Incheon airport, the flight attendant came with polite smile and told me your meal is confirmed. And she wished me a good flight. But to my wonder when actual food came with VGML label and my name on tray, what i found inside the tray there was full bowl of Chicken which was later confirmed by same attendant. though the lable was confirming food to be VGML. Attendant said she doesn;t have any replacement for this, however she tried to help me with food from business class which again was not vegetarian. My journey was 15 hours long and such careless treatment and that too my first ever journey with NWA, i got shocked. To put more salt on my wound she offered me vouchers of 10$ , so that I can go and eat after 15 hours of flight, till then I was expected to remain starved.

With this experience I have decided never to travel by NWA again in my life. I often use European , gulf or other wonderful Asian airlines like SIA. It made me feel that these north American based airlines are just pathetic as I heard in terms of customer service . On top of that she didn;t give me any feedback form and advised me to go and check website to login my comments.

Vegetarians please beaware that you are not in good hands if you ever want to travel by NWA for long haul flights. other observations I made in terms of dirty restrooms, aged attendants , broken headphones. of course the leased smiles on the faces were bit of air in desert.

Hope such airlines do wonderful business by ripping off their customers who has little or least respect for vegetarians.

Would you like to travel by NWA after reading by terrible experience. Good bye NWA, you don;t get my business, I would take normal Asia or Europe based airlines who treat me as normal passenger with respect.