I have been meaning to file a complaint on North American Bancard for well over 8 months now.
1. I have been told over the course of a year that I am NOT under any kind of a contract, only to find out the hard way that I am. I found this out when I got sick and tired of the run around on behalf of this terribly unethical company and tried to cancel.
2. I am charged incorrectly every single month! Of course I call to correct this is issue, but then I am put on hold by every department I am transferred to. Also, each dept. will play the blame game and tell me that they are not responsible for these incorrect charges. Finally I am forced to speak with a manager, but rather than speaking with him/her on the spot I am told that I will recieve a call back within 48 hours. Rarely do they call me back!
3. Each and every month I spend at least four hours on the phone with these guys trying sort out why they have decided to once again over charge me! All I want is to pay this company the amounts that were originally agreed upon without the hassle!
I have never encountered a company that has lied so much to nickel and dime honest customers and get away with it!
They will not get away with it for too much longer though!
For all of you honest and hard working people, DO NOT AGREE to use this company for credit card transactions! You will be paying a lot more than you are legally obligated to, and it will take hours each month to correct, if they even do correct the issue!
This is ridiculous and a huge neusance