I will never ever in all the ever go anywhere but Northern Auto Traders!! I received the up most excellent customer service. I was currently deployed in Afghanistan and was shopping around for a new car. I figured I deserved something nice for not being home for the last 18 months. I got online, saw a few dealers and contacted them. I started to interact with the receptionist at Northern Auto Traders. She sent me more pictures of the car (seeing as I was not able to fully inspect the car in person) and the required paperwork I need to get the deal started. They held the car for me for over a week until I was ready to go on leave. I gave all my info, the sales person sent the paper work to the banks. The best part about all this was the fact that they accommodated me. Our phone privileges are very limited and the times I did have to call, I would rather speak to my family. The majority of this deal was done through emails. I got picked up at the airport early in the morning (I’m talking about 6am) and they don’t open till 10am. They showed me the city and took me to a nice restaurant to have breakfast. After we went to the dealership, showed me the car (same car as in the pictures the receptionist had sent me). I did my test drive and was ready to sign. The waiting process overall took about 1hr to 1hr & ½. I also got a nice iPod for being a customer. I have been home for about 1 month now and never had a problem or complaint with my Audi. I am in LOVE with my new car!! Thanks to all the wonderful people at Northern Auto Traders, you guys were amazing!! =)

Our salesman at Northern Auto was extremely nice. He did everything he could to get me the car of my choice. Over there at Northern there are just one happy family. Everyone helped out in one way or another. They made me feel so comfortable as I waited for all the paper work to get approved. What really got my attention was the fact that they cared about me and my daughter. Constantly asking if I needed anything, drinks, and food. My daughter was entertained with the movie they put on for her. My new car is simply GORGEOUS and I got an AMAZING rate!! I know it all sounds too good and your probably wondering what’s the catch, am I right? Honestly, I was just so pleased with their professionalism. I’ve seen the negative reviews; I brought that up to their attention. They simply said and I agree: “Ms Carol, we can’t please everyone, there is always someone who wants to pay cheaper, who doesn’t like there interest rate but have bad credit or no credit. People want the most expensive car but don’t have any money. We have a 98% selling rate, so that means 2% are unhappy customers. That alone says a lot about our business.” I will be going back for future car purchases.

Sincerely,

Carol