Test drove a 2011 Equinox LS in Oct and loved it excepting the silver titanium cloth seats. They only had two equinox's and both had silver titanium so for the first time in 60 years, I ordered a vehicle from the factory. I chose cyber gray metalic exterior color and jet black cloth seats. The salesman repeatedly assured my wife and I that we would get jet black cloth.

The sales manager also assured us that we were getting jet black. Nine and a half weeks later the dealer calls and said our vehicle was ready for pick up that afternoon. In the AM, I transfer ownership of my 2004 Chevy (purchased new from same dealer) to my grnaddaughter. I get to the dealer and my car is outside. I open the door and it has light titanium fabric instead of the jet black I ordered. I tell the salesman that this is not acceptable and he tells me to buy seat covers. He then remarks "do you want it or not." No! I don't want it. If I wanted light titanium I would have purchased the vehicle I test drove 9 weeks earlier. I ask to see a sales manager and he tells me that they will check with other dealers in trhe area in an effort to find jet black interior and call me that evening. The salesman calls and says the lS model only comes with light titanium. You would think that the salesman and his manager should have known that and advised me that I had to spend an additional $1200 to get the LT model with jet black seats which I would have gladly done especially when you get heated mirrors, roof rails, deep tinted glass etc with the LT package. But I didn't order an LT because I was assured a half dozen times that I was getting jet black fabric on the LS. The dealership offered a minimal price reduction if I accept the car and I had little choice other that accept since I sold my only vehicle earlier in the day.