Norton has automatically debited my credit card, without my knowledge or without advanced warning.
I did not want to renew my norton subscription, for another full year, as I am buyin a new pc in 3 monthes time, and the subscription would have cost me even more to transfer.
This is demanding monies with menaces.It does not give the consumer the choice to renew or purchase a rival software programme.

My credit card has an unauthorized transaction from a company ive never heard of digitalriver?

I bought Norton for my PC AND my laptop. Thinking I was protecting my computers from viruses. Yesterday I had a pop up of a rouge virus--and a company called Personal Antivirus saying I needed to buy their service to kill this virus. I spent literally three hours getting Norton on-line, only to be told that I needed to spend $99.00 more to take care of the problem. What did I pay for in the first place I wonder. They were like talking to a brick wall--just kept repeating I would have to pay for the help. I do not know what I even paid for to start with. All they could say is that no one can really protect you--so why even have Norton---it is a scam. And you can't even talk to anyone in person or even on-line that makes sense. I will NEVER renew with Norton again.

My new e-machines came with a 60 day trial of the Norton 360. It expired, I got popup after popup "renew now", so I finally paid the $59.99 for ONE YEAR (my old Dell came with McAfee, no updating or renewing needed). Immediately, my internet connection was "not responding", my photoshop programs (I have two) and Word were not responding. I couldn't even access shutdown/restart because the Norton 360 completely froze up the computer. I had to SHUT OFF THE ELECTRICITY TO MY COMPUTER!! to be able to reboot!! The problem continued, so today FOR FOUR HOURS I worked with Norton (Symantec) tech support in a chat session. Here's the fun part, the tech took control of my computer (with my permission) and HE COULDN'T ACCESS THE FIX-IT BECAUSE THE INTERNET CONNECTION WAS GONE. The internet connection continued to be jammed, so I had to shut off my computer, reboot and start over THREE TIMES. Finally, I called e-machines and told them that their recommended program was a piece of dung and to fix my computer. Of course, they disavowed all knowledge of the problem with this excrement, but did give me a phone number for Norton 360 (800 745 6061 and 877 294 5265). So I called. The solution? UNINSTALL THE PROGRAM. I confirmed with the technician (if that's what you want to call him) that my $59.99 would be refunded, and he assured me it would. I've contacted my bank and told them that this was a damaged product and I want the charge reversed, because I don't trust Symantec. I've uninstalled the Norton 360 program, but I had to download one of my photo programs because it still was "not responding".

My advice? DON'T BY AN E MACHINE, they obviously don't give a s**t what program they add to their machines, and STAY AWAY FROM NORTON 360.

will not let access my account to down load, lost 360, through virus, they asked me to pay again for down load