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ShelleySpe
July 14, 2009
Charged for anti-virus and not able to download
I purchased anti-virus for my home computer and was charged twice for products that I wasn't able to download. There is no number on my statement to call to cancel or talk to someone about it.
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Fuzzle Irfan
July 5, 2009
Duplicate Charge to my VISA account
I made an online purchase of Norton's anti virus (one year coverage for $59.99) on 06/26/2009. However, my credit card got charged two times on the same date for the same amount. I want the duplicate charge removed from my credit card account.
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Leah Loveless
June 24, 2009
No confirmation
I did the ordering online updating of my Norton Antivirus Software. The charges were made to my account, but there was no registration code sent to my e mail and the one that appeared on the screen when I completed the order was invalid. That was a 49.99 charge with no product to back it up.
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JANTZEN
June 22, 2009
UNAUTHORISED BILLING
I have been advised by Email of a charge of A$99.99 to my AMEX card for automatic renewal of my Symantec Anti Virus protection. I donot have this anti virus on my computer and have not used it for approx 18 months. I have not given any authority for automatic billing and request that this charge be credited. My current anti virus protection is with AVG who i have been using for approx the last 18 months and i have just renewed for another 2 years.
With thanks
Ron Jantzen
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JJC2
June 19, 2009
Double billing
After renewing my subscription on line I received an additional charge of $49.99 in addition to the charge of $54.30 for renewal.
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Agatha Brown
June 18, 2009
My checking account was debited $88.97 and I was not able to download. Would like my money back into my checking account ASAP
My computer was infected and I tried to download your anti virus protection. I ordered this material but I could not download. I then had a computer expert & the problem was fixed. In the meantime you debited my checking account $88.97. I want this money put back into my account as it was never downloaded.
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BruceJmyers
June 13, 2009
Charge on Visa
Got charged for Norton Anti virus
Charge of $49.99 on 05/24
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felisa magora
May 23, 2009
can not activate it
i can not activate norton anti virus
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theresa doyen
April 26, 2009
over paid
I was charged 3 times for this and want to be renburst
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Hector Castillon
April 2, 2009
did not let me download and was still charged.
I purchased a Norton Anti virus and it did not let me download. I was however, still charged for the product. I would like to have this charge removed from my credit card seeing as I did not receive product.
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