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April 29, 2008
Charged two times
On April 5, 2008 I renewed my Norton Anti Virus; cost 39.99, tax $2.80 Total $42.79. On my Visa statement received today that amount is charged for 04-05-08. BUT there is another charge listed as DRI*Symantecstore.com www.myord.com MN in the amount of $39.99. Date for this transaction is 04-04-08 What is this for? It looks like I am being charged double for my Norton Anti Virus. Please look into this matter for me. My Visa payment is due and I don't want to be charged for something I did not order. If I don't pay that amount I will be charged a service charge. Pleasse let me know ASAP what you will do about this. Thank you
Patricia A. Swick
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April 29, 2008
Charged two times
On April 5, 2008 I renewed my Norton Anti Virus; cost 39.99, tax $2.80 Total $42.79. On my Visa statement received today that amount is charged for 04-05-08. BUT there is another charge listed as DRI*Symantecstore.com www.myord.com MN in the amount of $39.99. Date for this transaction is 04-04-08 What is this for? It looks like I am being charged double for my Norton Anti Virus. Please look into this matter for me. My Visa payment is due and I don't want to be charged for something I did not order. If I don't pay that amount I will be charged a service charge. Pleasse let me know ASAP what you will do about this. Thank you
Patricia A. Swick
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April 28, 2008
Want to cancel
I ordered Norton Anti virus on line via my Visa Capital One card and would like to cancel.
Would you please remove the charge of $ 63.98 from my Visa card?
I will appreciate it. Thank you.
David E. Dyas
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April 28, 2008
I was double billed
on 3/15/08 I renewed my Norton Antivirus for my computer and was billed on that date.
On 2/21/08 I was also billed. Both times for the amount $47.98.
I renewed for one year only.
Thank you for correcting this error. I had it billed to my chaerge card.
Thank you.
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April 21, 2008
False renewal
I received an unauthorized billing for anti virus protection for 2008 in the amount of $49.99 on 4/17/08 of which i never agreed to or made. I have alternate anti virus protection on my computer and do not receive Norton anti virus protection. I would like the amount to be reimbursed immediately citing fraudulent charges! Thank you!
Loverly Jn PAul
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April 19, 2008
Paid in Dec. Can not get it on my computer
I paid for my anti virus and can not get it in on my computer. They keep asking for my pass word I don't remember it. They said they would send one by E- mail but I never get it. I paid for it on Dec.8
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April 12, 2008
Renewal I did not ask for!
I got charged for a Norton Renewal that I did not even want. I removed Norton from my computer last July. I am not paying for this. I found the charge on my credit card.
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April 2, 2008
UNKNOWN CHARGE
HAVE CHARGE ON MY CREDIT CARD FOR RENEWAL WITHOUT MY KNOWLEDGE
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March 31, 2008
I cannot install
I purchased the Norton Anti Virus on 3/26/08, downloaded it and I can't install it because I don't have X2 and can't get it, I would like my money returned as soon as possible, it was charged to my credit card. Thank You. Rose Ann Nowak
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March 30, 2008
Unauthorized Charge ($53.49)
This charge appeared on my Discover Card Bill when it came out this month. I canceled this service when I had trouble with my computer and had it repaired.
The repair service installed another protection at that time.
Please remove this charge from my Discover Card and issue credit in amount of $53.49.
Norton. Com/CSCA
86641-480BAV
Thank You Very Much!!
Harold R. Keeton
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