I just sent you a note, but need to give you more info. I went ahead and cancelled an order #2092538350 and am keeping order #VAB08557982. I hope I kept the correct one ... Will the one I manually ordered to install be taken off my credit card automatically? It was ordered by me when I was notified that my subscription was expiring and not knowing it would automatically be renewed and installed, I went ahead and ordered it again. I didn't know this till I received my credit card statement. Is this why my Norton Antivirus doesn't appear to be working correctly since I partially or completely installed this one. Please let me know what's going on. Thank you.

I canceled norton anti-virus on line, but was sent the product anyway, it was sent from Internet Distribution center, 3790a E Jurupa st, Ontario, ca 091761, usa. Also they have no telephone listed whatsoever!

I Was billed twice for the same thing on my credit card.1/10/08 and 1/21/08. If you need some transaction numbers please advise.