In November, 2008, I decided to install some better protection for my computer. I agreed to a Norton installation, and paid by my Mastercard credit card. This was debited to my card account on22nd November 2008, being US $53.98 (Australian $90.00)
I have just had my computer in for a service/check up, and the technician advised me that I had no 'safety' on my computer, and no sign af any Norton Security products.
I have now another security device installed, and would like the return of my money, namely $90 Australian.
I shall not be reticent in informing others of my troubles.
I am an aged pensioner, and life is hard enough without this sort of problem, and the loss of my hard saved money.

Please reply promptly,

Wendy June Cotton

Spent a long time getting on to the chat line. Worked with Kunal; gave
him my ionform ation. got disconnectded; was told if that happened to go to
www.norton.com/connectme
could not get connected.(I had a code number but no place to put it)
Kunal offered to have me stgay with hiom while he worked with Symantec.
Lost contact

purched the Norton protection but it does not work on my p.c. so I want a removal and refund

purchase product this mornig and was unable to down load

I was under the impression that I had updated my subscription to norton but kept getting pop-up notes telling me that i had not. I responded to the ads and then notice that two charges were made to my credit card.

1st ordr #5148088812
2nd ordr #777067160

It seems that one of these should be reimbursed.