I thought I was renewing my Norton Utilites for my computer. My credit card was charged 113.98 but Norton keeps giving me this message that I need to renew. I thought I had. I cannot pay the 113.98 twice. I want this corrected on my computer or the amount put back on my credit card so I can get it renewed. What is the problem?

My email address is [email protected]

I have already tried emailing Norton but have not received a reply. My subscription supposedly runs out on April 6.

Faye Carroll

Received E-Mail this AM from DRI*Symantec t/a Norton alerting of immediate cancellation of security service unless product is renewed in the amount of $49.99. I have previously notified Nortonmy bank account was debited for payment in full on 09/21/08 as per purchase #4828520287105 and co.mn 5026V280002MN but all to no avail. In order that I am not compelled to repurchase at twice its annual cost in less than 120 days that all amounts return to bank institution within 48 hours at risk of legal action, if any.