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deerboy1
October 16, 2010
unwanted e mail
I continue to get "welcome to Norton account" e mails and I no longer have Norton as my anti-virus provider. When I purchased my PC, It came with it. I have been using AVG for years and quickly changed. I want these notifications to stop. I contacted Norton, and they told me to "unsubscribe" which I did...No luck...Still get them...
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vida gillispie
June 2, 2009
no service received
on 3-20-09 I ordered security service from this company. I was charged $68.98 on my card ending with 7917. I did not receive any protection. I kept receiving notice that my protection had expired. Please return the about mentioned amount to my account. Thank you
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John
January 9, 2009
Rebate
I purchased a Norton product with a $20 rebate and was sent the $20 rebate as a "Visa Debit" card. What a waste of time and resources. Firstly the card cannot be used at a gas station, some retailers will only take it with a manual scan. A pre-authorization fee was charged reducing the balance to $19, and they will take seven days to credit the $1 back. There is a maintenance fee of $3.00/month that can reduce the balance to zero if you don't use it. It comes with a six page contract. Don't try to use it in a restaurant or you will be embarrassed when the card is declined.
Obviously Norton/Symantec does not care about wasting the time of their loyal customers, nor do they give a hoot about unnecessary waste of resources. Whatever marketing strategist thought this one up should be fired. I doubt I will ever respond to another Symantec rebate offer...just like the AT&T DSL rebate.
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Linda Kuipers
December 6, 2008
Double billing
I updated my Norton antivirus and the first time it did not go download, however I was charged $69.98.
I h ad to choose a different product. The second time it did install and I was charged $64.98 for that one. Please delete the charges for $69.98 on my credit card. Thank you.
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May 29, 2008
Unauthorized Charge
I renewed my annual subscription for internet security with Symantec / Norton at $49.99. Symantec charge my account an additional $52.65 for upgrade to service specifically did not choose.
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May 26, 2008
Billed twice
I have been billed twice Apr. 15/08 & May03/08, for the same product via messages originating on the internet. $69.98 USD
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