Norwich Discount Oil was scheduled to deliver oil to us on Monday morning. 1st they claimed that somebody had called and cancelled the order. Then they claimed that they atemtped to call several times to confirm address and when there was no confirmation they cancelled the order. We were home all day on the day when they were attempting call - no calls were received.

On Wednesday the oil tank ran dry and when we called they came up with the first story - Then the next day on Thursday they came up with the second story. They also said that they had refunded my account - which did not happen till after we called - then when asked who was going to pay for bleeding the oil line they said it was not their problem and that I would have to pay the extra fee.

Oil was delivered on Thursday - the driver was supposed to bleed the line - but he did not have the tools. They Charged my account $22 more than the agreed price for the oil - they also even after driver was unable to bleed the line charged me for that service another $35.

During My phone calls to Norwich Discount oil I was lied to and and when I pressed for more information the dispatcher was rude to me and hung up on me.