I am sick and tired of paying late/administrative fees on tolls that I never knew existed! I have given this company so much money to avoid collections on bills I never received in the first place. They are scammers! I even bought a toll tag, yet tolls summons from 6-8 months ago still trickle in! Please help! Get your crap together NTTA.

I traded in my vehicle and purchased a new one in December 2010. I took my tolltag out of the old car and put it in my new car. In March I began receiving zipcash invoices, which is for people without a tolltag. I went online to change the license plate associated with my account, and was surprised to see that tolls had been charged on my account, triggered by my old license plate, despite the fact that the tolltag was not in the old vehicle. When I asked NTTA to remove the charges, I was told I was responsible (for a vehicle I didn't own) because I failed to change the information on my account. So NTTA has charged me for two vehicles on one account at the same time, despite their claims that only one vehicle can be associated with an account. I will be contacting legal help to try and generate a class action lawsuit for this. Oh, and the amount charged to my account? About $11. Would have been so much easier, and cheaper, for NTTA to do the right thing from the start.

ive been trying to pay these people off for 3 years. i wish someone would help me. i've already given them almost 2k dollars, but their late fees have sky-rocketed my total bill to almost 4k dollars. i wish our government would help us, they are stealing from us under the blessing of the courts.

I've had a tolltag for several years now, but it looks like the tollway authority here in DFW is doing away with gates in most places and you just drive through and they send you a bill. At the airport though, you cannot get through unless the arm goes up. I shuttle people to the airport about once a month, and lately on two occasions I've had the extremely stressful experience of being stuck behind a gate that won't lift, and a line of irate people behind you who won't back up. The first time this happened was because my credit card was stolen and I had to cancel the account, but I needed to go through the airport before I could update my tolltage with the new card number. And then it happened again because the date on my credit card expired. I'm sure there are a lot of people who will say this was my fault and just leave it that, and I agree I should have stayed on top of it. But I think it's incredible that the NTTA doesn't do anything to notify you when there's a problem with your account, and as a result you're stuck at a crowded toll plaza behind a gate that won't go up. It is a very unsafe and stressful situation to be in, and I can't be the only person this has happened to. As a result, I'm cancelling my tolltag account ASAP. If there's a problem with your credit card, and you're able to update it online, the NTTA should also be able to send you an email saying there's a problem and your account has been suspended, so you need to take care of it. This is standard procedure for many other companies (Netflix, ebay, etc.) who use credit card accounts for recurring fees.

Marc Gunderson Apparently from May of '09 to Nov.'09 I racked up about 40 bucks worth of toll charges. I never received an invoice from NTTA but I did get a letter from their collection agency saying I owe $1455.05. They charge $25 for every toll you don't pay? Of course they are so kind as to offer to settle for around $800. If you ...don't agree to that scam it gets referred to the DPS where I will get cited and eventually end up in jail for this.

I set up a face book group page to try and bring attention to these insane billing practices. If you are a victim or simply wish to support members of your community in fighting these people I urge you to join and post your stories. it is called zip cash scam