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rsbharathi
June 5, 2011
Worst company making all wrong promises
I was promised unlimited calling to India for $19.95 a month. Also, I was a charged a deposit of $38.95 and was told it is completely refundable. It worked fine the first two months. However, in third month, after I used few hundred minutes, I kept getting a message on the telephone line that said I did not have sufficient funds to make the call. I called the customer care to ask what was going on and was told that there was something wrong with their server and it should be fine the next day. But, it did not work until my credit card was charged the next time. This time, after I used it for about a week, it went out of funds and the same message kept playing. I called them and asked how many minutes were actually offered for $19.95, but the lady refused to tell me. So, I requested to cancel the service and asked to refund my deposit. I was told I would get a check for the amount in a few days but never got one. It's been about three weeks now.
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Eric AGASSOUNON
February 1, 2011
Lies and no refund of deposit
A friend of mine gave my phone number to a supposed manager named ALEX IBRAHIM of that false company based in California, he lied to me saying that the deposit was just for two days the time they check my informations. The time i found out the game, it was too late, they took my money from my bank account and whan i call now since October i have canceled that false telecom account, it's impossible to reach the named ALEX IBRAHIM anymore, and the others people fron their customer service make semblance to not speaking English.Finally the only supervisor who talked to me and said that my deposit will be within 45 days and then nothing until today( more than 5 months later).
Please be aware and never deal with those frauders
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