I called up to order this product AND ONLY this product, but the sales rep kept wanting to sell me more "add ons." After about 20 minutes of listening to her and constantly telling her "NO" and that I only want the oven and if she ask me to buy one more thing that I would cancel the order and hang up, but she STILL kept talking about other things I should try, so I said, "never mind, cancel my order, " and hung up.
A few days later, the oven arrived. I tried it, didn't like it (takes as long as any other oven to cook things), and so I called to return it. It will cost me over $100 to do this because they are charging me the 54 dollars for shipping and handling that they paid, plus I have to pay for shipping it back. WHAT????? So don't have anything to do with this company and besides, their product isn't that great and way too big to fit in anywhere on my counter. STAY AWAY FROM THEM!!!
chek