NuAge colon cleanse

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1 stars
(7)
Category: Lifestyle

Contact Information
Miami, Florida, United States

NuageLabs.com

NuAge colon cleanse Reviews

Ella Ackerman March 10, 2010
NOT CANCELLING AS PROMISED
After ordering a free trail of advanced acai berry and nuage colon cleanse and paying online with my debit card I was totally shocked to see a charge of $89.67 even after I cancelled. This is totally a rip off, and there needs to be something done about it.
Worried Consumer2 February 10, 2010
fraud charges
Agree to a trial with a charge of $1.95 for shipping and they charged my account before I even received the product there was a charge on my account for 89.65. I just received the product and there is another charge. They said I will receive information with the product if I want to cancel and I got nothing and do not know how to cancel before they charge me again for something I do not have.
Jane Stairs January 22, 2010
Frand
I ordered the NuAge Colon Cleanse along with the Acai Berry free 15 day trail. At no time was I informed that the trail period started on the date purchased which was Dec 17th. With Xmas holiday, I did not receive the free trail until a few days before New Years. To my horror, there was a charge from Healthy*SU for $89.67. I called on Jan 5th to cancel and was informed by a Michelle (Empl # 697697) that it was too late to cancel as my trail period was up! After several minutes of arguing with her, she offered to give me a credit of $40.00. On Jan 8th, there was another charge for $49.67 but no refund. I received an E-mail stating that I would receive a refund in 3-5 business days. On Jan 11th, I talked to a Jeff (would not give employee #) and then a Jennifer (60582) and was told that my refund was coming within 7-10 business days. On Jan 14th, I spoke to Jennie (126178). On Jan 19th, I spoke to Elena (130492) and she said that refunds took from 7-14 days. Today, Jan 22nd, I spoke to Cheryl (126792) she said that they were having trouble with issuing credits to customers. I went to my bank and they are filing fraud charges.
Angrycustomer49682 January 20, 2010
charged 89.67 when I cancelled
I ordered a newage colon cleanse with a free trial period of 14 days for 1.95. The free trail period started the day I ordered the product. I ordered on Dec 27th 2009 which means that I would have to call and cancel by jan 9 2010. I called on Jan 4th after I recieved the product to cancel. I talked with a gentleman with what I believe was an Indian accent. He couldn't find the credit card number I used and my e-mail address was wrong. I told him that I did not want the product and that I had changed my mind and that I also didn't want the live lean for life product that came along with the colon cleanse. He then preceeded to try and get me to stay on the program by offering me "a deal." I told him no and that I wanted to cancel them. He said he did and I was not given a confirmation number.
I called today (jan 20th 2010) because I recieved a statement from the bank that said that I had purchased from nuage at 89.67 the date said the 13th of jan 2010. I called to speak to a rep and he couldn't find me in the system he gave me the name of a lady that had the same zip code as me ( I wish I could remember so I could call her) So he said that he would check another system. He said that he did not have any record of me calling and that the system automatically detects when a person calls from a certain number. I argued with him over and over that I called and he said that I didn't. I know I called!!! Do not buy from this company!!! I want to get people together that have had a similar experience like mine with this company. Let's shut it down and get our money back!!! We don't desereve to be scammed!!! Contact me at [email protected]
Nuage Colon Cleanse January 7, 2010
SCAM
This is a scam and will take your money and not return it.
You cannot contact them in time to cancel.
Unhappy Customer1 December 21, 2009
return
Do NOT order this product if you are just doing it to try the 14 day "free" trial period!! What they dont tell you all bold and in your face is that they will charge you $90 on the 13th day. They say since you havent cancelled you subscribed and there is no way to cancel it after that. Also, they are closed on the weekend so if your 12th, 13th, 14th day fall on then you are completely screwed. $90 for a health supplement is the most ridiculous thing I have ever heard. I should have read the small print FIRST. Oh and the shipping time is part of your trial period. So I was only able to try it for 3 days and then realized even if it made me feel great, $90 was too much money to take a chance on. I do NOT recommend you buy this product, dont be fooled by the famous faces and all success stories. Its a company who doesnt truly care about their customers
J thurman December 9, 2009
Unauthorized charge of 89.67
After ordering a free trail of acai berry and nuage colon cleanse, and paying online with my debit card I was shocked to see a charge of 89.67 on my account. After calling the customer service I was told that by agreeing to something (she could not tell me what) that I had authorized the charge. I do not want the product nor have I recieved it or autherized the purchase of it. They offered to return 40.00 to me. THis is ridiculous. I would like to see the discloure that they had the right to made this charge after 14 days.

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