Ordered a 30-day sample of Natra Pure on the Internet. About a week later I received a 7-day sample of a Power Flush 500 with no paperwork or return label. While I was still waiting for my order of Natra Pure, I received a charge of $89.31 on my debit card. Called the company and received the worst customer service I had ever seen. Could barely understand anyone that answered the phone, in addition I was hung up on twice and was told by one of the reps that they were not allowed to give out the name of the company because they had an agreement with the company not to let anyone know their name… (hummm must have something to hide). Finally got a supervisor named Jackie who told me that if they ran out of a product they would just send something else, that was why I never received the original order. She finally offered to cancel the order and refund my money. Money was refunded to my account then a few days later another charge of $87.31 was charged along with a $2.68 international shipping charge. Called back out to customer service and it was clear after just a few minutes on the phone I was not going to get anywhere with them. Called my bank and filed a dispute, along with canceling my card to prevent any further charges. Also filed a claim with the BBB along with the Federal Trade Commission with the hopes of helping stopping this company from scamming anyone else. Next time I will do more research, had I done a search on the internet on this company it would have been very clear that have been scamming people for a long time. Can not figure out with as many complaints as they have had why nothing has been done with this company.