STAY AWAY! You will be robbed!
Hello,
I'm sorry if you have been unlucky enough to come across this company. I was honestly quite excited to come across them at first. I had a pleasant conversation with Mary over the phone and they asked me to come down for an appointment. All was fine until I met the dreaded Diedra. I did my home work - I mentioned the NUMEROUS complaints on this site and she goes "Oh there have only been two in four years" WRONG! On Yelp maybe...because you have five complaints on the BBB and four or so on here. I'm already being lied to by someone who is supposed to be matching me with the man of my dreams...love this service already. Moving forward! So I am young - 20 going on 21, but I am a very mature guy and have been around the block (no pun intended.) But what really caught me was she goes "You younger guys are easy to match because you just want to meet nice guys" I knew what she meant, but at the time it went off in my head as "oh your just going to throw some random guy at me who I have nothing in common with? (Which by the way seem to sum up the complaints on here.) She goes through pricing and tries to sell me...which she wasn't very good at..she kept hammering down the price till I would say yes which I didn't.
So she tells me to call her on Tuesday to contact the "match maker" and see what kind of "special pricing" she can arrange...hmm so ovbiously I lead a busy life and do I really remember this stuff all the time? No! I never called. Two weeks later I heard nothing. I was a little annoyed...half of you are/have been in sales of some sort and know money doesn't come to you - you have to earn the business. So I sent an e-mail over simply wondering why I hadn't received a return call? That was all...I wasn't trying to be rude or anything.
So - her highness decides to call me and scream at me! "YOUR NOT EVEN A CLIENT YET YOU HAVEN'T DONE WHAT YOU NEED TO DO!!! I AM NOT A SALES PERSON I AM A PHSYCOLOGIST"
The conversation went on - well let me tell you something...take a look at the image you just created for your supposed "professional organization." If one of the key employees can't even use a professional phone voice, I can imagine the lovely men I'd be matched with. I will NOT tolerate being yelled at by someone who I prospect spending my hard earned money with. She may say she isn't a sales person - but she is responsible for taking care of clients.
This woman can't match if she is incapable of controlling her own anger problems. She couldn't work a $9.00 call center job if she keeps up her attitude.