Nuera Telecom

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(27)
Category: Services

Contact Information
Miami, Florida, United States

nueratel.com

Nuera Telecom Reviews

Resurrector July 18, 2011
Fraud Company
Fraud company. They called me up saying they had an unlimited India calling plan for 25$ a month and a 40$ deposit fee. I asked them sometimes companies say their plan is unlimited when in truth they are all limited..is that the same with you. Their sales person Ria assured me that the plan is unlimited and I dont have to worry about minutes.

After spending almost 70$ I ran out of minutes in the first 10 days in the so called unlimited plan! When I called their support they said "Sir we call the plan unlimited but you just get like 1000 minutes and then you can pay 20$ more to get more.. Lyin bunch of scums I disconnected the service and I hope I get my 40$ back atleast
SAG1 July 14, 2011
Bogus Company
This company is TOTALLY BOGUS!!! When they wanted me to join they called me all the time, everywhere I went. They gave me a plan to call any country for 1cent /minute +200minutes free. when I got the bill they had charged me 1.09cents+traffic charge+NO FREE 200 minutes. When I called them they said we cannot give you that & that it was not true. They also charged me $3.95 on my credit card so that they could verify my address when I joined and said that $3.95 was REFUNDABLE anytime I cancelled. After 2 months when I called to pay my bill and cancel my service & asked to refund $3.95, They said it was Non Refundable. And they did not return my money.
FRAUD COMPANY NUERA TELECOM!!!
SAG1 July 14, 2011
Bogus Company
This company is TOTALLY BOGUS!!! When they wanted me to join they called me all the time, everywhere I went. They gave me a plan to call any country for 1cent /minute +200minutes free. when I got the bill they had charged me 1.09cents+traffic charge+NO FREE 220 minutes. When I called them they said we cannot give you that & that it was not true. They also charged me $3.95 on my credit card so that they could verify my address when I joined and said that $3.95 was REFUNDABLE when I would cancel. After 2 months when I called to pay my bill and asked to refund $3.95, They said it was Non Refundable. And they did not return my money
Abhiashka May 11, 2011
Fraud telecom company
Absolutely fraud company. Its unfortunate that there is no such government law to protect their citizens and take actions against such company. I received a call from INDIA gave me completely law rates and 700 minutes FREE for international calls. I was asked to pay $37 as deposit. After activation, when I received the invoice and saw the charges were four times and NO FREE calls as committed. I paid the invoiced amount and asked for the refund in Jan' 2011. Until now, as of May ' 2011, I made 10 follow-up calls and multiple emails sent to NuEra. No outcome...All time, they speak lie, different answers for the deposit, calls are being disconnected...The calls are getting landed some where in Latin America, doesn't have any responsible person to answer and refund the amount. Amount is too small but cheating intensions are unbearable. Any one can suggest me to escalate this on higher Canadian or International level or guide for the lawsuits ! If not, At least please spread this message until we hear some Government actions taken on such fraud companies. It will a great help to other people...
ganeshshriwastav March 23, 2011
Unwanted calls and solicitation
Unwanted calls and solicitation. Forget about customer service they do not honor your request not to call and be arrogant say YOU HAVE TO REGISTER TO DONOTCALL.GOV. Any way I am already registered and filed a complaint against them. BE CAREFUL WITH THIS COMAPNY.
Adammaam March 17, 2011
no refund after one day of service
The company is legitimate but the service is devious. I should have checked the complaint board before I purchased their service. I tried to cancel the service next day but they told me someone is going to call me back and no one called. It is easy to dispute the charge by calling my credit card number and report them as a fraudulent company, no sweat, I will get my credit card company to refund me the money. In the future i will use the complaint board website before I purchase from any other company. Thanks to everyone who takes the time to enter his experience to learn about fraudulent companies.
synerisk March 4, 2011
cheater and liars bogus company
some guy named sameer khan called my friend and gave rates for pakistan 2 cents, canada and usa half cent and uk 1.5 cents.he gave her 100 min free to pak every month plus 5% discount and plus 10% more discount if your monthly billing goes up 15 dollars.39 dollars deposite which they re going to refund in subsequent bills.my frind gave my reference so he called me gave his e mail address if you have any problem, mail me. rates same as i told you asked for credit card which we gave.he said he is giving me special promotion which is specially for his family member.some body will call you for activation .he asked us to say yes when they tell you 4.4 cents bc it will be 2 cents on bill. he said you can check online right away after calling your charges will be shown.he is sending password in 24 hrs.we waited but no body e mailed us. i called customer service about this bull shit she started apologising and saying use our service please.now both of us mailed sameer khan at his g mail account no answer.i changed my card info.customerservice people said sorry but they said you have to pay that rate.if somebody has an idea how to nail them let me know. they are calling calling calling such a fraud.his email is [email protected]
jeanneth m March 1, 2011
Over Charge
I have noticed they overcharged the minutes you talk... Comparing my cell phone bill with their bills, I realized how they steal my money overcharging the minutes abusively. I called them in November to complaint, they said they can not verify that. I went with someone in Customer service through my november'10 bill vs. cell phone bill. They just said "We will give you a credit". Since then I have been asking for all my bills to be corrected... nothing happened. Unfortunatelly they had my credit card # and now they charged me $120.00. Nobody authorized that... They said it was the system. and will not give my money back. DO NOT DO BUSINESS WITH THEM!
lalamusa007 February 18, 2011
Over charging and not paying deposit back
NuEra Telecom.
They are cheater. They try to suck every signle panny from you once you become their customer.
They convenice you with an unbelievable low long distance rates with additional discounts and ask you for a security deposit in return. Once you pay security deposit through credit card and use the service, you are going to see a totally different bill with overcharged time and additional Network Access Charge, Telecom Relay charges and Internacional Access Charge. On top of that they charge additional fee of $ 0.01 per minute for using their 800 number. I call them three time to cancell my service and to get the refund back for deposit and was informed more attrective package and credits. Finally on 3rd call they told that it will take 4-5 months to get the refund.
They send you email for your account setup and monthly bills but never confirm abount account calcelation by email even if you insist they refuse to send account cancellation email. Finally I got offer to get a calling card balance equal to security deposit with a much higher call rate and asked to accept it otherwise wait for 4-5 months. Their main point is to get a deposit and then suck the customer.
Hassan A Hassan February 7, 2011
not refunding deposit
I am unhappy with their service and asked them to cancel my accounts and refund my deposit. They are giving me hard time for refund of my deposit and telling me that it will take 60 business days to refund.

Write a Review for Nuera Telecom

Rate it!
Review Title
You Review
Image
Type the numbers shown

RECENTLY UPDATED REVIEWS

With MONEIORECLAIM.COM, I reclaimed every penny I lost.
LUAN KHUC UNCLAIM ASSETS ON FILE : $2,111,650.00
The company does not honour the warranty claim and makes you pay for device repair even if you are not at fault.
permanently closed
Taxi To Heathrow & Heathrow Taxi Transfers
Chapter 7 Bankruptcy
Ride and Shine Detail
old ironsides fake id
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing

REQUESTED REVIEWS

REVIEWS BY CATEGORY