Nutra Foods

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1 stars
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Category: Business & Finances

Contact Information
United States

nutroproducts.com

Nutra Foods Reviews

John 2 September 9, 2009
Unauthorized Charges
More details about this fraudulent company. Please do call the 866-913-0756 number and engage a representative in dialogue. Let them know they are representing a crooked company. Tell the rep he/she is enabling this company to commit fraud. When they hang up on you call them back. Tie up their phone lines. Argue with them. Make them as miserable as Nutra Foods is making you. They are an independent call center "just doing their jobs". They need to be held accountable for enabling crooks to do business. Also, the address listed in Middletown DE is for a UPS Store. They "just handle the mail" for these crooks. Their phone number is 302-378-7778. Call them and ask for the owner. Tell him he is enabling crooks to steal from honest citizens. Let him know you do not appreciate UPS being used like this. Suggest that he investigate Nutra Foods. Also suggest you will not use UPS for service as long as they represent crooked companies. If enough people complain to the enablers they will stop aiding Nutra Foods. Do your part. I have.
John 2 September 9, 2009
ACSI Resolution
Received an unsolicited package in the mail from Nutra Foods 364 East Main Street Suite 407 Middletown, DE 19709. Never heard of them. Never asked for a free sample. Never gave them my credit card number. Discovered four $1.00 and one $13.95 charge on my Visa card. Somehow this company got my name and card number then sent me a product I did not authorize and charged me for it. I have canceled my card (only way to protect yourself from future charges), disputed the charge with Visa, and filed a complaint with the FTC. These are crooked people and need to be stopped. If you have had a similar experience please go the trouble to file a complaint with the FTC. That is the only way to shut them down.
Lynn delaney June 25, 2009
Constant delivery
No matter how many times I return products they keep sending me monthly products. I can't get hold of them
Any ideas what to do gratefully appreciated
JESSICA FULLER-MILES June 17, 2009
unauthorized charges
I was alos scammed by this company. Now the number associated with the debit charges against my account has been disconnected and no longer in service. DO NOT GET INVOLVED WITH THIS COMPANY. You are only supposed to get a free trial. They fail to tell you that you are gonna be charged $80.00. STAY AWAY FROM ANY FREE TRIALS IT IS ONLY A SCAM!!!
Marie Barbour June 16, 2009
I Cancelled 2 months ago
I called 2 months ago and cancelled my future orders, because the product was not working. My checking account is still being debited, but I am receiving no product. Do not get tied up with this company.
Bonnie Graving May 12, 2009
Credit Cards Charges
I was charged $74.75 for a product I didn't receive two months after I ordered a sample of the product. I called to get a refund and they refused. Courtney said she would cancel anything that appeared under my name. She gave me a confirmation number.

I called back again to speak to a manager and he said that I had signed up for a membership and didn't cancel it within the 14 days. I told him nothing of that sort appeared when I ordered the sample. When I told him that he said he would cancel everything. Nothing then even showed that I had just canceled it with Courtney ten minutes prior to that.

Nothing on the website said anything about a membership. I told him I received no product and I he said it was company policy not to issue refunds regardless of the reason. I told him I did not order the product and would refuse any future shipments and he was to cancel any membership that appeared on the books.

I went on the website and there are many complaints about this company and the idential problem. People have been charged for numerous months even after they canceled. I want my money refunded. I can't afford this.
kwissing April 20, 2009
UNAUTHORIZED BILLING
Ordered sample of product. Contacted company to cancel. They continue to send product monthly, and charge my credit card.
J. Smith March 18, 2009
Acai Free Offer
Predatory Billing: I requested a free sample of Acai and the company sent me the product and sent me the product without any telephone number to stop the product or to stop the billing. They are a Scamming bunch of punks. Now I have to call my credit card company to stop any further billing or cancel my card. to stop the billing. Nutra Foods needs to be investigated by the State Attorney General.
charlenecx March 8, 2009
fraud
Yes, I can admit it. I was scammed. I saw an advertisement with Opera and Dr. Oz on it and I went for it. It was supposed to be a free sample. I should have realized it then. If it was going to be free they wouldn’t need my credit card number. I was only supposed to be charge for the shipping $4.95. I went ahead and gave them my card number. Well so far this free sample has cost me $175.30. Not so free any more is it.

When I received the first charge of $87.65 to my account I called the phone number on my bank statement. It took me forever to get a hold of someone in customer service. When I finally did they were very rude and uncaring. They said that by requesting the free sample I agreed to be put on an auto ship program. There was nothing on the website about being put on auto shipment. I was refused a refund, and they would not let me return the unopened bottle of Acai Resolution. I was upset but there was nothing that I could do. They were refusing to give me a refund. I went ahead and canceled any future auto shipment.

Less than a week later they charged my account again, another $87.65. I called the company again and was refused a refund again. Even though I canceled this so called program they put me on. I wanted to cry. I felt so helpless.
After doing a little research on my own I saw where I wasn’t the only person to be scammed by this sorry excuse of a company. The company has changed its name a few times in the last couple of weeks. So far I have found 3 different addresses for it and phone numbers also.

Company name and addresses:

Bottom Two Investments, 110 West 9th Street #665, Wilmington, Delaware, 19801

Bottom Two Investments, 73 green tree dr., ste 60, Wilmington, DE 19801

Nutra Foods, 364 east Main Street, suite 407, Middleton, DE 19709

Phone numbers are 800-2771597 and 866-9130756

I have contacted the Better business Bureau of Delaware. To let them know what a shady company this is. I also contacted the Consumer Fraud Reporting website and filed a report. Last but not least I contacted The Internet Crime Complaint Center. The more these companies know and get complaints about this kind of shady business the quicker the people will be stopped.
Nelly March 3, 2009
Awful company
Several months ago I sent for a free trial of acai on the internet. A package did arrive with a trial bottle and nothing else, no information of any kind. For this reason I did not want to keep or try the product. Today I received another package containing a bottle of capsules and this prompted me to again try to contact the company.

Thanks to two Ripoff Reports on Nutra Foods listing their phone number I was able to contact them. Their customer service person told me that conditions of the trial offer were clearly spelled out on the internet and because I did not read them and call to cancel I was automatically enrolled in their monthly supply program. I guarantee you that had these conditions been spelled out on the original trial offer, I would have read and subsequently followed them. I asked for their website address to verify what I was told and discovered that there is now a different website which does indeed spell out conditions of the offer.

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