This is not a sample as advertised...it is a scam to force a subscription. They make it very difficult to return the product without penalty.

I was shipped two bottles of an anti-aging pill. After a week I saw no improvement, so I called Nutra Lane. I received a return authorization number to return the unused product and cancelled any future shipments. They received the returned package ten days ago, but I have been billed an additional $34.95.

I ordered a free sample of a product and paid shipping and handling. The advertising was very clear that it was a one-time order and that there was no obligation to purchase additional product. When the product arrived, a slip in the package stated that I would receive two additonal packages of the product next month for $70 and that an additional two packages of the product wil be shipped to me every 45 days following. Nowhere in my original order did I agree to such an approach and nowhere in the original advertising did it mention such an obligation. This is clearly fraudulent and I would warn all consumers to avoid this company at all costs. I will also be filing a complaint against this company in every website I can find, including filing complaints with the Better Business Bureau and the Federal Trade Commission. This company should be ashamed.

I recently received an order which I did not place. I would like to file a fraud complaint.

I was going to order a trial of Acai Berry. In the process of the order, I kept getting led through a series of "would you like to try WHATEVER". On one occastion I put a check mark in the yes box, and then many more choices came up and I repeatedly said no, no, no. They asked for my Credit Card info which I gave them, but that wasn't the end of their questions, and finally I got sick of the process, so I back out without EVER SUBMITTING MY ORDER. I never did get an invoice, and I never did get an email confirming any order.

I check my Credit Card Statement on a daily basis and couldn't believe it when I saw a charge from Nutra Lane. I called the company and was told that when the product arrived I could not just refuse delivery. I had to send it back with a tracking number. They also gave me a cancellation number. The product never did arrive. I called my Credit Card company and they put in a query on the charge. I never did receive any product, and the next thing I knew I had another $79 charge on my Credit Card.

When Nutra Lane received the query from my Credit Card company, they sent me, by registered mail, a copy of an Invoice (first time that I had seen this), and a copy of their Return Policy. I had to sign for this paperwork. They then sent all of this paperwork to American Express, stating that they had signed proof that I did indeed received product, even though it was almost a month after I had first lodged my complaint with American Express.

The Supervisor at Nutra Lane won't talk to me. I guess I now need to go to the Better Business Bureau and lodge a complaint with them. I am not just going to let this slip by.