I was charged for monthly recurring charge, BUT, I never even received the trial!! They threatened me with a collection agency. I have sent them 4 emails, and their response is " Please correct your order". I will never deal with with these people again. Period.!!

I was contacted by phone by a nutralane sales rep. trying to talk me into trying their producted. I had already ordered the same product a week prior and didn't need anymore. She said she would send me a sample of something alittle different and it would cost me $.99 and I would not recieve any further billings or products and I would not have to do anything. Approx. a week later I recieved the product as promised but about 2 days after that there was a charge on my card for $87.13 for this product. I have tried calling and emailing and have been unable to get anywhere. I did not give authorization to take this money and I would like to get my money refunded, I would be more then happy to send the product back if they want it. I'm not sure what to do next.

I ordered a free sample of a product and paid shipping and handling. The advertising was very clear that it was a one-time order and that there was no obligation to purchase additional product. When the product arrived, a slip in the package stated that I would receive two additonal packages of the product next month for $70 and that an additional two packages of the product wil be shipped to me every 45 days following. Nowhere in my original order did I agree to such an approach and nowhere in the original advertising did it mention such an obligation. This is clearly fraudulent and I would warn all consumers to avoid this company at all costs. I will also be filing a complaint against this company in every website I can find, including filing complaints with the Better Business Bureau and the Federal Trade Commission. This company should be ashamed.

This product is a rip off i want to cancel my vip beware in the end it will cost 70.90 when i olny wanted the trial period but can never get ahold of anyone to cancel.

I am so angry that you have charged my account 4 times when I clearly accepted the trial order only. And because I didn't see the warning on the bottom of the package in small letters and just didn't accept the next sent order and returned it now for the 3rd time, I am charged $69 3 times!!! I made it clear that I did not want future orders but you sent them anyway and because you have a scam to count on busy people not reading the outside tiny warning about returns now, you have charge me over $300 on my account. I am writing Oprah who endorses you. Shame on you!!! Please credit my account. Nana Whittington 1989478 account #. I can't afford this and you took advantage of me.