I received a promotional offer from Nutrisystem in the mail for "1 week free, " prompting me to check out their website. On the normal website, the price listed for a 4-week program was $239, but I couldn't find a way to enter the promotion code for the free week. Looking closer at the offer, it gave a web address that took me straight to the promotional offer for "1 week free." The pricing on this separate page was $299. When I used their online customer service chat function to try to understand the discrepancy, the representative first agree that the current price was $239, then began to adamantly declare the price was $299, and I could choose my promotion for "1 week free" or their "rollback price" of $239 - the current price. Confusing and deceptive - I wouldn't trust a company that tries to pull the wool over their customers' eyes like this on the front end to do the right thing in helping me achieve my weight loss goals. Buyer beware!

Food is not palitable and i called and they said that because its 32 days that its not refundable after the 30 days..
how great is that customer service??????????????????

Be carefull!!! I ordered what I thought was a 30 day supply. Well, it was but I never asked for a second month. About 3 weeks into my origional order I noticed a charge to my credit card for a second month. I tried to cancel but they told me the order was already shipped. I spoke to a very rude woman who sounded like she was probably in India. I asked to speak with her supervisor and she refused to give me one. She told me they all went home for the day. With the way she spoke to me she probably wasn't lying because, one would hope that the way she was talking to me a supervisor would have stopped her. And about the meals they are very small and you will lose weight through starvation! I really am considering not buying anything again online since they just charge you without any notice, a phone call would have been nice. I have 4 children and I have to take care of them, now this week is going to be extremly tough for me because I only have $70. for the week...Thanks a lot Nutrisystem! When I told the Nutrisytem rep on the phone that she said well at least they won't go hungry!!! I feel so violated right now. The meals are small enough for my children I guess. This is just not right!

WE TRIED THE PRODUCT WITH RESULTS. THE CONVIENCE WAS A PLUS. HOWEVER, UPON RETURNING THE UNUSED PRODUCTS WE WERE ONLT REFUND A PORTION OF THE ORIGINAL COSTS OF THE ITEMS. THEY EXCHANGE (TRADE) PRODUCTS ALSO. YOU ARE EXPECTED TO PAY UP FRONT FOR THE PRODUCTS BUT , WE WAITED FOR ALMOST 6 WEEKS FOR A REFUND AND THEN WAS ONLY GIVEN A PORTION OF WHAT WE HAD PAID. THE COMPANY CHARGES YOU A SET PRICE FOR EACH MEAL BUT WHEN YOU RETURN ITEMS THEY ONLY CREDIT YOU WITH THE WEIGHT OF THE PACKAGE AND NOT THE ITEMS IN THE PACKAGE. WE SHOULD HAVE BEEN REFUNDED APPROX. 575.00 AND ONLY RECEIVED 175.00. IF YOU CAN AFFORD THAT GO AHEAD....TAKE MY ADVICE AND IF YOU RETURN ITEMS FOR CREDITS INCLUDE A FEW BRICKS IN THE BOX.

NutriSystem Nourish
www.nutrisystem.com

I ordered this system from the TV commercial. When I got it the food was so bad I could barely eat it. All the items that contained any type of tomato sauce tasted sour and seemed like they were spoiled. The chocolates ware all melted because the food has no dry ice or is not kept cool in any way. So the Arizona heat melted it.

They should not be able to get away with the advertisement that is on TV.

This stuff is terrible.