I participated in the scam that Nutro was running early last year (2008). It stated on the rebate that you would be reimbursed for the cost of a bag of cat food, less taxes. Fine. I bought 6 bags on the same receipt, and redeemed them from my home, my sister's, various friend's and my mother's. It said one per name, household, or address. I send in the rebates, and my mom gets hers, my sister too. My friends and I, however, all receive the same letter that states the rebate is null and void because we didn't send in the right paperwork. I sent in EXACTLY what it asked for - receipt, rebate form, UPC code. I did all 6 rebates at once, so obviously my mother and sister's were just fine. I contacted Nutro, who told me to fax in my paperwork, and blamed their fulfillment house for the error. Guess what, never heard a word after that. I have called and emailed repeatedly. No response. I even contacted the BBB. Nutro has an F rating with hundreds of complaints listed. The BBB closed my complaint because even they couldn't get anywhere with Nutro!

Shocking! Needless to say, they will never get a dime of my money again, and I am letting it be known to everyone to avoid this, as I see they are doing the Free Bag Scam again.