Nuvell National Auto Finance

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Category: Automotive

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United States

Nuvell National Auto Finance Reviews

Nuvell are crooks July 10, 2010

Holding payoff check to accrue more interest

Natioanl Auto carried our loan...murderous rate, but we had to do it anyways. Finally was able to trade our car in. The dealer sent the check...and it took nearly 2 weeks for the check to post. It ONLY posted after I called and reamed them out, calling their bluff about not posting our payoff check so it could accrue more interest daily. By the time the check WAS posted (20 minutes after my phone call), the 10-day payoff amount expired...and there is STILL a balance. AND...they divided the payoff check. They first applied a portion (the month that was due) to that month's payment...then acrued interest of the daily remaining amount until they posted the payment. They did this, as opposed to posting the WHOLE payment in one chunk, which would have reduced the interest they collectd.

I called them daily to check on the payment. Our payment was due 5 days before we bought the car. They held the payment long enough for our current payment to be 10 days late...and also to bill us for the next month's payment. So, both payments for the most recent payment (including daily accrued interest on the higher amount) were applied first. THEN they applied the remainder of the check.

These people were calling us 4 to 5 times a day starting the day after the due date. We explained to them that we no longer had the car...provided dealership info (which they already had rom the payoff request). Finally it got to the point when they would call, all I would say is "read the notes on the account". It was not until I called their bluff that the payment wasposted miraculously within 20 minutes.

NEVER do biz, no matter how desperate. We made extra payments, and the extra was never applied to the principal. They would just reduce the amount due the next month, but we still paid more than the regular amont due...meaning that 8 months later, we were paying full payments when no payment was due, but for some odd reason, the accrued interest for that statement would be HIGHER than the previous months interest.

CROOKS!!

wordsmith76 March 28, 2009

Bad Car Loan

Nuvell is definitely filled with crooks, liars, and just blatantly rude and unscrupulous people. I had a car loan that I shouldn't have even qualified for in 2004, at an outrageous rate. My payment was $450 for a $13, 000 car with a trade-in I still owed $4, ooo on which was worth about $1500-$2000, and this was a 60 month loan. I was working 2 jobs at the time, but I lost my part time job. They did nothing to work with me as far as a lower car payment. I informed them I was making $1300 less monthly than I was when I had 2 jobs and they refused to work with me. They were under the impression I was BRINGING HOME $3500 monthly. I didn't make that much BEFORE taxes. They even suggested I pawn stuff I owned in order to keep up with the payment. WTF? When I told them I couldn't afford the payment and the car was waiting for them to come and get it, they took a month to come for it. They told me to make a payment and that would keep me current until the following month. Duh!! What happens the following month when I didn't have enough for rent, which was less than the car I was paying for? They called my like 20 times a day, but that's what caller ID is for when the people you're dealing with are a**holes. I let them repo it and just said I'd take the hit and pay it off when I got around to it. In the mean time, I just got a little piece of car to get me from point A to point B. 2 years later, it goes to their collections dept, and the last date of activity was 03/2007-02/2009. WTF??? I know they can't update the last date of activity to cover a 2 year span. At least I've read this is an illegal practice. What kind of sh** is that? I thought the date was supposed to be from the very last payment plus 7.5 years. The car was repo'ed in May of 2005, and I haven't been in contact with them. If it was repo'ed in may, I would've been Nov or Dec when it went to collections, and it would've been 7.5 years from then at the most. What's up with the 02/2009 last activity date? What's up with the collections dates covering a 2 year span? I have a theory. They like screwing people over, approving bad loans to get more money and reaging accounts to screw up people's credit. My credit is poor, I'll admit, but I am working on it currentlybecause now I'm wiser and can manage my money better.. I'm not perfect, nor do I pretend to be. Do believe, I'll be disputing the info, and complaining about some of their practices. Hopefully, the company will disappear with the failing economy, but I guess the mighty cockroach has ways of surviving just about anything. Here's to wishful thinking.