NuWave Oven
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Category: Electronics
Contact Information United States
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NuWave Oven Reviews
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Brally
February 23, 2011
Crock of Bull
These people are crazy. My credit card is stolen and these people send me an email that I have ordered this thing and they want to charge me shipping when I refused the delivery. The person that stole the card was a member of the family and was not authorized to make purchases. The product was intercepted and sent back, but they are sending me nasty emails saying that I still owe them almost 100.00. What a marketing scam. I am posting this on facebook. I do not ever buy from infomercials because they always try to sell you things and run up your bill. Then they say that they are giving you free things when you are actually paying for them. I learned that lesson a long time ago. What is the world coming to. Telemarketers, Leave me alone!!!
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Kenny50
February 22, 2011
Shipping & Handling Rip-Off
4 payments of 39.95+SH but wait order today @ 3 payments 39.95 and get 3 additional items for free you pay shipping & handiling of 29.95 on each item so you pay 29.95x4=119.80 no wonder they hold the 39.95 back.DO NOT DEAL WITH THIS COMPANY S&H DOES NOT COST THAT MUCH unless you just don't care about what it cost for your shipping i guess you could put a personal chef on your payroll or buy your on shiiping company and order a will call order but then they wouldn't hold that 4th payment of 39.95 what a joke Nuwave GLAD I DID NOT ORDER.
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NuwaveLoser
February 15, 2011
Do not order from Nuwave site!!
I just went to the Nuwave Oven site and was so excited to order. While the order process was going through I tried to use the back button to change something I did not want. BAD MOVE. page expired and I was half way through the order! So, then I went back into the site, thinking well the order was not completed, so it shouldnt be a problem. (Yes *** me already gave the credit card number!!!) So I proceeded to start the order process again, as I couldnt find a "cart" to make any changes or complete my order. I went through this process and finally (after several added product attempts that were supposedly "free" but pay s & h) the shipping charges at the end were not stated. VERY DECEITFUL! Then I checked my email to find that the first attempt to order actually went through!! So now I have 2 ovens on order!!! AND they have close to $500 of my money!! I am so upset I am sick to my stomach. The infomercial says "3 payments of 39$ " Yeah. They dont tell you about the extra items that you have to close to 40$ for "shipping and handling" This was definitely an eye opener for me to stick to the websites I trust! Amazon has never done me wrong..I'll stick with them. I tried to call the number to cancel. The woman said she only takes orders not cancelling them, and of course the company is not open on Saturday. I am so upset, but only have myself to blame! I know this! So, dont order from the site...try to find it on Amazon... :) Hope someone learns from me! :)
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Lrwilliams04
February 15, 2011
On top of mailing charges added extra 30.00$
Nu wave oven television shopping special.sounded great must have the whole pkg. @ 3 payments of 39.95.00$ as advertised we gave all of our personal information name, address, email, visa#, agreed to mailing charges, at the very end to close the deal they add a extra 30.00 dollars to ship to canada.3 [email protected] =120.00$, mailing charges 3 @ 29.95=90.00$, and 30.00$to mail to canada (and canadian money worth more than u.s.a)A total of 240.00$ canadian dollars, adds up to all most5 payments of 50.00$.
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FrequentOnlineShopper
February 15, 2011
Scam Artists
I was so excited about this product when I saw it on tv. It seemed so affordable, too. HA! Don't fall for that trap. I am NOT new to online shopping. I do probably 75% of our non-grocery shopping online. The online site does NOT give a confirmation or review page. You end up with an emailed invoice without confirming the purchase. I immediately called the 888 number in the email. I was assured my order would be cancelled. Well, it wasn't. My account was just charged a crazy amount, and my account is going to bounce when my car payment of $500 goes through. I wish I would've saw these reviews of the unethical scamming from this company before I ever went to their site. Lesson learned.
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Pam Robinson
February 2, 2011
Elderly rip off
My father is 76 years old and suffering from dementia. He placed an order for the nu wave oven and all of the accessories. We were quite surprised when it showed up in the mail with a bill amount of $250.00 There is no way nu wave should have accepted this order. From just speaking to my father for a minute one would know that he is not all there. Now we are stuck with returning the oven. We will be out over $100 when it's all over if we get a refund according to the 90 day complete satisfaction guarantee. The oven appears to be cheap and low quality as well.
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Dpw9
January 27, 2011
Misrepresentation
I was able to obtain a tape of the transaction that took place between the call center at Nu Wave and my 100 year old father. The call lasted for 11 minutes and 44 seconds. After listening to the tape, it is clear that she never should have taken his order. Of that 11 minutes, only about 2 minutes were spent explaining the ordering proces. The rest of the time he engaged her in conversation. It should have been clear that he was enjoying the conversation and the ordering was secondary.
He clearly stated at the beginning of the conversation that he was 100 years old and wanted to order the Nu wave oven with the fewest number of items that went with it. It was clearly obvious from the tape that he had difficulty hearing and understanding what Stacey was telling him.
At no time was he told the price of the oven itself with s/h.
2 "fre"e twisters with a shipping and handling fee of $24.50 were included.
A pizza kit was added which was "free" with a s/h fee of $29.95 .
She never mentioned the s/h fee for the oven.
He was told there was a 90 day money back guarantee.
She did NOT mention that the s/h fee of approx. $84.00 was NOT refundable.
Since it was obvious that she was dealing with someone who was very old, hard of hearing and unclear on exactly what he was ordering, she should have declined to take his order. I think this company preys on the old and ***.
He also told her that he had a vision problem. He was told that the oven was very easy to use. In fact, a warning that the oven is extremely hot was embossed on the lid. Not good for someone who is legally blind. Also, the oven did not fit on the counter, so tipping would have been a major hazard.
We returned the oven, at a cost of around $24.00 shipping. Which now brings it to over $100.00 for no product. Yes, we have two twisters and a pizza kit. None of which he needs and all of which he specifically stated he didn’t want.
This is a total ripoff! They promised to return out call. It has been two months. We are unable to reach anyone by phone or email.
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Araseli
January 24, 2011
Rip off
I wish I would of read these comments before buying the nuwave rip off! They give you the run around if you try to return it. I returned it last month and they are still charging me. I am so *** for falling into buying through tv commercials. Please if you are reading this don't fall for this appliance. It does't heat the way they say you have to be stopping it and turning the food to heat it. Its awfull. The food comes out dry disgusting! Beware of this bad product. If you want to return it they dont even give you half of what you spend. There are no free products! They charge you for everything!
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TKost
January 8, 2011
Website Scam
This company's official website requires you to give them your credit card number first, before allowing any of the ordering process to begin. It states you are NOT to hit the back button at any time. Once in the ordering process, if you decline the "free" items you get a "second" chance at half the first cost, or even less. The "Free Items" are actually $29.99 EACH, therefore NOT free at all. The advertised product states it is $39.99 times 3 payments, plus S/H. After ordering the oven and the extender ring; and the free pizza kit, my S/H was $79.99 which is outrageous. This is NOT any kind of deal and it leaves you feeling robbed. Once you reach the confirmation page of the order, it is TOO LATE to make any changes, your order has been sent. After reading through the Internet, canceling the order will be futile as they will send it anyway and charge you. To get a "FULL" refund, you must pay the $79.99 to ship it back! This is a total scam and I will def. be contacting the BBB.
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Vimmy
November 12, 2010
No way
When speaking with the Rep via phone I was assured over and over again that I would get a 90 day money back guarantee. No questions asked. Well I found out why, because once you find out what a piece of junk the Nuwave is, they still get to keep $100 dollars of your money. Which I also found out is more than you can pay for this EXACT product at the store. So they make money no matter what. The only part that is RISK FREE is to them!!! Did I mention that YOU have to PAY to ship it back so they can keep YOUR money!
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