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I am being scammed!!
June 17, 2010
over billing
I am being scammed by Columbia Residential and NWP Services Corporation. I moved into a brand new apartment less than a year old. First water bill $77. Second water bill $89. Third water bill $224. They claim the water and sewage rate is metered. It is not because I have actually been using less water and even turned the water off to the toilet. This should be illegal.
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VDenny
January 27, 2009
Billing/Customer Service
This has been the worst company I have ever dealt with. I received my 1st bill late and they billed me?!!! I paid the late fee so as not to be sent to collections ($10 was not going to break the bank and not worth fighting over). Then the next month they claimed I STILL had not paid the late fee and then tacked on another $10!!! My neighbor has also complained about his outragous rising bill and I'm just waiting for mine. I see endless problems with these people. OH OH WAIT... Then there is the customer service when you call in with a complaint. FORGET IT! You might as well talk to your toddler or dog about the problem, they would probably understand better than the C.S. @ NWP. I only have a nine month lease with the apt. complex and thank God! I will be complaining to the complex's manager and I will be telling them that I will discourage anyone else from moving in to the complex based purely on NWP, maybe this is the solution?
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August 31, 2008
Unjustified increases in 1 month period
Our apartment complex was just bought out by Berkshire Property LLC. They have put NWP services in charge of billing us for water, sewar and trash collection. Before we had no trash collection fee. Now they want to charge
Billing fee $2.75
Meter Read Fee $0.20
Sewar flat Fee $42.75
Trash Fee $13.25
And new accounts will be charge a one time fee on $10
Now before water and sewar cost $20 give or take a couple bucks. Now the want to bill me to bill me(billing fee) and bill me to read a meter. There is no meter for each apartment so they want to bill for water based on the amount of electricity used. What the heck kind of sense does that make?
Around here a home might pay $15.00 for sewer fees. This company specializes in jacking up prices for no reason other than to increase profits. I will be leaving this apartment complex (Keswick Park Apartments) due to these increases and other complaints I have read.
This is a shark business.
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May 1, 2008
OVERCHARGING
NWP Services Corporation are THIEVES. Every month i am being charged for water and sewage. i am unable to get in contact with the company. they need to go to PRISON!!!
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May 1, 2008
OVERCHARGING
NWP Services Corporation are THIEVES. Every month i am being charged for water and sewage. i am unable to get in contact with the company. they need to go to PRISON!!!
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December 13, 2007
Overcharging
BEWARE!!! They overcharged my son's account by several hundred dollars. My son made the mistake of paying the bills and now they ignore him when he asks for a refund. The company has not responded to 2 letters one of which was sent certified mail. A complaint with the Better Business Bureau (BBB) has been filed. There are 86 complaints listed on the BBB's website at http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=13085385
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