I had just placed an order with them. They called me to tell me it was out of stock, and back ordered 8 weeks (ironically, everyone else has it in stock). They told me the version everyone else had was inferior, since it didn't have the "special chip." (odd, Nikon doesn't even mention ANY of their BATTERIES having a special chip -- and the product #s match). They agreed to give me an aftermarket product for 130% of the cost. When I questioned it, they agreed to "match the OEM price." How kind of you, since Amazon has the aftermarket one for about 25% of the cost. Canceled the order. Someone needs to go after these guys.

Same story as the rest. They advertised an Olympus Fl-36R flash and I ordered it. Yes, they called me also within an hour, at work. Insisted I try this other flash for the Olympus was back ordered. I agreed. I then did some research and found the flash they substituted to be sub standard and called them right back. Of course the flash was already shipped. I then tried to email for a return authorization number, but no one responded at all. Tried four times. Then I began to call. Each time I called they said I needed to speak with someone else, who was not there. Then I also got "Charlie". He said someone would email me a return number, but no one did. I called again, now the fifth time and now they said there are not returns on flashes though the site boasts of a 21 satisfaction guarantee. Hope you see this before you buy. Do a little research and save yourself some grief. They will bait you with an add, but you will be getting a call. They only honor small items like batterys. Oh, if you check their web site, they now have the Olympus flash for $7.00 cheeper than when I ordered it---though it's back ordered. go figure.